Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Great service!
July 21, 2025
Overall rating

Very professional and right on time. Grateful to have our washer fixed. Thank you!

Tarek S,

Petaluma, CA
Washer repair
July 21, 2025
Overall rating

The only thing I like about Sears is Clifford, he's prompt and very thorough, explained everything to me. He is a gem!

Ma D,

Riverbank, CA
Washing Machine
July 21, 2025
Overall rating

He went through all the tests and only found a leaky drain pipe.

John W,

Lakeland, GA
Rate of service
July 21, 2025
Overall rating

The technician was very thorough and explained in detail, so I was able to make a decision.

Willetta F,

Antioch, CA
Home owner
July 21, 2025
Overall rating

Bradley was an excellent service person. He is very knowledgeable about the washer. Thank you, Bradley.

Othie G,

Dallas, TX
Great Job!!
July 21, 2025
Overall rating

Fast, Professional, Effient and Friendly! This was a return trip to install a new part on our washer. John went out of his way to make sure we got our new part installed ASAP, in fact 4 days earlier than originally scheduled. Thanks!!

Beverly H,

Cottonwood, AZ
Excellent
July 21, 2025
Overall rating

Prompt, very nice, easy to speak to and very professional. Excellent skills as well!

Lana R,

Pleasanton, TX
10/10 Would Recommend
July 21, 2025
Overall rating

Christopher was very pleasant, friendly, and professional. He went above and beyond to make sure I understood what was wrong with our machine as well as the pros and cons of a full repair. He even took the time to suggest some things we could do to keep it running a little longer. I wasn't kept waiting all day and the communication was excellent. We will definitely call Sears with any future appliance issues.

Kimberly W,

Lakeside, AZ
Excellent service
July 21, 2025
Overall rating

He identified the problem quickly and told me how much it would cost to repair. Offered and ezplained the warranty program

Kathy C,

Olathe, KS
Whirlpool Washer Repair
July 21, 2025
Overall rating

Brian arrived as planned according to text messages I received. He went right to work on our washer and found a nail in the pump impeller, removed it, reinstalled it to the washer then completed diagnostic tests and it was ready to go. Repair took about one hour. Excellent job!

Ron F,

Vassar, KS