Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Eunice reviewer. Jerry technician for washer
May 21, 2026
Overall rating

Very professional and courteous. Fast worker. Left workplace clean. Obviously very knowledgeable

Eunice M,

Denison, TX
Quick and efficient
May 21, 2026
Overall rating

Thank you for fixing my machine, Lew. I appreciate you.

Nick S,

La Grande, OR
Pleased! But still a bit skeptical this is the fix
May 21, 2026
Overall rating

He did a great job! To be honest…really hoping this is the fixed though

Marc W,

Yuma, AZ
Absolutely the smoothest service booking I've had yet
May 21, 2026
Overall rating

There were no problems at all this time. It was an easy online booking, perfect communication, on time, and the job was done quickly and he was extremely friendly. Would hope this would I'll happen the same way the next time.

Lisa H,

Overland Park, KS
washing machine repair.
May 21, 2026
Overall rating

It took almost a month to get my machine repaired,was very unhappy with the AI system could not answer my questions and I was never able to speak with a live person,It was very frustating as I am a senior citizen who suffers with hypertension. The technician was always courteous and understanding of the situation I was in.

Mary C,

Enterprise, MS
Repair washing machine
May 21, 2026
Overall rating

Very satisfied. Did the job quickly. He was friendly and professional.

Thomas Y,

Westbrook, ME
Awesome service
May 21, 2026
Overall rating

I would like to thank Roger and Drew for taking great care of us. Roger was the first tech here and had to order a part. That was defective and Drew came out, and put in that part. I have dealt with Drew over the years, and he is great, friendly, personable, and very easily, nicest tech I know. Thanks ever so much!

Cynthia L,

Sioux Falls, SD
Service
May 21, 2026
Overall rating

Great technician , did a great job. Would highly recommend.

Ronald H,

Pikeville, NC
Thorough and Excellent
May 21, 2026
Overall rating

Jim provided 10/10 excellent customer service. Showed me what had broke and explained everything to me. Would have him come back fix any appliance for me again!

Amanda S,

Gorham, ME
Washer Repair vs Getting a new one
May 21, 2026
Overall rating

He was upfront about everything concerning fixing it, what the labor would be or just getting a new washer.

Mark D,

Newton Falls, OH