Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Repair washer
July 29, 2025
Overall rating

Great and prompt service! Very helpful technician and on time!

Gary H,

Lafayette, IN
I rate Theodore a 5 out of 5!
July 29, 2025
Overall rating

He was great, friendly and very helpful. He answered all my questions.

Frances S,

Springfield, MO
Service Call
July 29, 2025
Overall rating

Paul exceeded all expectations. He took the time and energy to inform and educate how to clean our machines. Very thorough and extremely friendly.

Gerald M,

Cheyenne, WY
Amana washer.
July 29, 2025
Overall rating

Timothy is quick and to the point. Polite and professional. Been to our home a few times and has always been a positive experience.

Austin M,

Sherman, TX
Very knowledgeable
July 29, 2025
Overall rating

Very knowledgeable and friendly. Seems to be working. Fingers crossed 🤞

Shelley M,

Jay, NY
5
July 29, 2025
Overall rating

Very good job, showed what the problem was with a diagram .

Philip L,

Gulfport, MS
Technician
July 29, 2025
Overall rating

Pedro was excellent. Very friendly and knowledgeable. He explained what the problem was, what was needed to fix it and the steps he took to make it work. He was very fast and did a great job cleaning up when he was done. Thank you.

Tracy K,

Saratoga Springs, NY
Best Technician Ever
July 29, 2025
Overall rating

Matt is hands down the best technician I've ever had in my home. He's incredibly thoughtful, respectful, and well-mannered. What really stood out was his communication. He explained everything clearly and made a frustrating process so much easier. I felt completely taken care of every step of the way. He went above and beyond any expectations I had. Sears is lucky to have him.

Margaret S,

Hickory, NC
Service by howard
July 29, 2025
Overall rating

On time, professional, nice, took time to explain the repair

Joe W,

Redford, MI
Angel was excellent
July 29, 2025
Overall rating

Angel was extremely pleasant when he came to our home. First and foremost, he came prepared with booties and put them over his work shoes so as not to damage the wood floors. Additionally, he was very respectful, polite and professional. He introduced himself, explained what he had to do and walked me through everything he did. He also clearly detailed next steps. Angel in my opinion is an example of what exceptional customer service looks like. Thanks Angel for the visit and your professionalism

Peter O,

Hillsborough, NJ