Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

great job
August 01, 2025
Overall rating

Brandon was fast, explained what he was doing and thinking, and made sure everything was working before leaving.

Josh H,

Seattle, WA
5
August 01, 2025
Overall rating

Slow on getting part's...the technician was very good...but had to wait on parts

Michael F,

Arnold, MO
Technician Performed Master Protection Agreement , PMC
August 01, 2025
Overall rating

Very knowledgeable, patient and courteous. He was training a new technician, Gerald, therefore I was able to hear portions of service for washer & dryer.

Elaine S,

Kaneohe, HI
Jonathan is Great!
August 01, 2025
Overall rating

The technician provided great customer service. He is very knowlegable.

Sheila T,

Creedmoor, NC
Mr. Wonderful
August 01, 2025
Overall rating

He was a wonderful young man. I hope we get him again!

Renee W,

Salinas, CA
great service
August 01, 2025
Overall rating

James was very professional and helpful. I appreciate his service.

Alysha S,

Battle Ground, WA
Excellent Service from Sears Home Services & Technician Joel
August 01, 2025
Overall rating

I recently had my LG washer repaired by Sears Home Services, and I couldn't be more satisfied with the experience. From the moment I scheduled the appointment, the communication was clear and professional. Technician Joel arrived on time, was friendly, respectful, and clearly very knowledgeable. He quickly diagnosed the issue, explained what was wrong in a way that I could understand, and got to work right away. He came fully prepared with the necessary tools and parts, which meant no delays or extra trips. In less than an hour, my washer was running smoothly again! What I appreciated most was Joel's honesty and efficiency, he didn't try to upsell anything unnecessary, and he made sure to test everything before he left. He even gave me tips on how to maintain the washer to prevent future issues. I highly recommend Sears Home Services, especially if you're lucky enough to get Joel as your technician. 5-star experience!

Miguelina B,

Tallahassee, FL
Ken more (LG) Washer Repair
August 01, 2025
Overall rating

Once the Tech realized he went to the wrong house, Repair went very quickly. Excellent service.

Michael K,

Beacon Falls, CT
Technician rating
August 01, 2025
Overall rating

Robert was great very knowledgeable and professional you should be proud to have technician like Robert I would use him again

Gerald C,

Livingston, TX
Always Spot On!
August 01, 2025
Overall rating

You guys nail it every time and Victor was pleasant, efficient and fast! 10 Stars!

David S,

Scottsdale, AZ