Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Knowledgeable and efficient
August 14, 2025
Overall rating

Very polite, knowledgeable and efficient. He fixed our clothes washer without incident. The only downside was in the scheduling through the website/ customer service where a window of 8:00am to 5:00pm is inconvenient. Even half a day is better.

Joan D,

Abington, PA
Easy
August 14, 2025
Overall rating

Great communication and updates on arrival time! Easy to call and schedule.

Erica C,

Spring Valley, CA
Happy with service
August 14, 2025
Overall rating

Our technician was friendly, knowledgeable and timely. He texted me prior to coming and I felt comfortable with his level of communication and expertise.

Becky C,

Tucson, AZ
Repair of washer
August 14, 2025
Overall rating

Pedo was very knowledgeable and a credit to your company.

Roger K,

Schenectady, NY
Excellent customer service
August 14, 2025
Overall rating

Tony is extremely knowledgeable and was able to address our concerns. Very professional, five stars +++

Sandy H,

Chula Vista, CA
Francisco, good job
August 14, 2025
Overall rating

Thank you he did a really good job. Nice person.

Imelda A,

Chicago, IL
Washing machine service
August 14, 2025
Overall rating

Paul was extremely knowledgeable. He knew what the problem was before he arrived as I talked to him on the phone. I was impressed with his demeanor as he quickly solved the problem. There aren't many technicians like him who does the job willingly.

Goris C,

Houston, TX
Professional Repair
August 14, 2025
Overall rating

Brandon performed the repair very quickly and professionally. 5 stars!

Ryan L,

Ridgecrest, CA
Repair of washer display panel
August 14, 2025
Overall rating

Did great job evaluating problem and options. Would reccomend him.

Robert H,

Oceanside, CA
Insignia Washing Machine
August 14, 2025
Overall rating

Ransford called to say he was on his way and the approximate arrival time. He arrived, checked out our washing machine and reported that the error code for our problem was not showing up, but we decided to not have the machine fixed as it cost us more than the machine itself. He explained what the problems might be if we were to have the error codes. He was very professional.

Annie S,

Bowie, MD