Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Satisfied customer
April 29, 2026
Overall rating

David performed a diagnostic on my Samsung front loading washer and gave me some ideas how it might need additional booster pumps to get the force of the water to increase.

Linda K,

Lynchburg, VA
Brad
April 29, 2026
Overall rating

Very pleased with Brad's service. He was very knowledgeable and was able to solve our problem in short order. Pleasant guy.

Wesley K,

Navarre, FL
Washing machine
April 29, 2026
Overall rating

Courteous and polite. I was a little disappointed that we couldn't find my pump for my washing machine. I understand it is a older model.

Robin A,

Woodford, VA
Great service every time
April 29, 2026
Overall rating

Steve was great gave a lot of good info for all the concerns i had .very helpful .

Ronald R,

Fulton, MS
Great service
April 29, 2026
Overall rating

Great service. Came on time and fixed the dryer with the parts that had shipped to our house.

Amanda H,

South Haven, MI
Shakil
April 29, 2026
Overall rating

Shaking was a very respectful, pleasant and knowledgeable technician. Completed job in a timely manner. Great experience. Thank you

Beverly M,

Queenstown, MD
Washer tech
April 29, 2026
Overall rating

He was very professional and polite! He did a good job

Linda F,

Wellsville, OH
Kind, respectful, clean, resourceful
April 29, 2026
Overall rating

Elliot was very kind and respectful while performing the evaluation of the washing machine. He kept the area clean while working. He fixed the problem (water leakage)..

Sandra S,

Isabela, PR
Washer repair
April 29, 2026
Overall rating

We ended up calling sears for repair since we couldn't get LG to send a service technician out after being online in a chat with them for over an hour and a half. Joshua came out, took about an hour from start to finish. Diagnosed the problem which was the pump (what I thought). As our machine is still under manufacturer's warranty he recommended to try to get LG to send the repair tech out since the repair was over $500. Sent a copy of his report to LG and now the service company they are sending us is Sears!!!! I hope we get Joshua again! Highly recommend Sears. Don't recommend LG for customer service or support

Katie W,

West Point, VA
My home visit
April 29, 2026
Overall rating

The service tech was very knowledgeable and he kept me informed with everything he was going to do to my machine.

Ray W,

Dunbar, WV