Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Kenmore Washing Machine Service
August 07, 2025
Overall rating

Hung N. diagnosed the problem based on our description of the symptoms: slow tub filling, improper spray pattern and unusual sounds. He immediately deduced that the water inlet filters must be plugged and he was correct. He removed the filters and cleaned them and the machine was restored to excellent working order.

Carl W,

San Jose, CA
Very knowledgeable
August 07, 2025
Overall rating

Keith was fast and efficient at diagnosing the issue with my washer.

Rachel M,

Pryor, OK
Washer is working. Thanks Byron
August 07, 2025
Overall rating

Bryon was professional and courteous He knew immediately what the problem was. The repair took less than 30 minutes to fix

Michael M,

Gonzales, LA
Washer repair
August 07, 2025
Overall rating

The technician was great. Pleasant and efficient. The appointment setup isn't great. Text and email gave a link to track service persons time so I eould know when between 8 to 5 they would show up. The link didn't work. Said page 404 not found. When I used the chat it couldn't find my service appointment by either of my 2 phone numbers. There is no number to talk to a real person. After technician called me and said she'd be there in 45 minutes I got a text telling me she was on her way

Lujean B,

Quakertown, PA
Washer repair
August 07, 2025
Overall rating

Didn't get it fixed. Still having same issue with washer

Got B,

Frankton, IN
Extremely helpful
August 07, 2025
Overall rating

Brendan not only checked our washer per the maintenance agreement but provided us with useful information on care and possible future minor repairs. He also mentioned that if/when the time comes to replace the appliance, the features/brands to look for that will provide us with lasting use. He was very courteous and professional.

Doug P,

Endwell, NY
Awesome serviceman!
August 07, 2025
Overall rating

Brian was thorough and efficient fixing my washing machine! He explained what was happening and just knew what to do! The first person from a different repair company had no clue what was happening to my washer so having someone with experience and expertise made my day! Thank you Brian 🙂

Kinda B,

Wichita Falls, TX
Need help
August 07, 2025
Overall rating

Mr Raymond was very nice and knowledgeable and he informed us of our options. He was on time

Charles B,

Vancleave, MS
Thorough and professional
August 07, 2025
Overall rating

Carefully diagnosed the Samsung washer and offered repair possibilities and prices. Friendly and gentlemanly.

Paul D,

Campbell, TX
He was very nice
August 07, 2025
Overall rating

He was knowledgeable and polite. I would use this technician again.

Leah G,

Mount Olive, NC