Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Experienced and Thorough
August 12, 2025
Overall rating

Dino finalized the repairs in a timely and professional manner checking diagnostics and insuring the machine was up to date to common problems.

Paul F,

Spring Grove, IL
Professional, friendly and extremely competent
August 12, 2025
Overall rating

My washing machine would not drain and I could not open the the door. Bob immediately knew what was causing the problem but to resolve it, required him taking the front top and back of the machine off so that he could get to the parts that were causing the problem. I was very impressed with his knowledge of the machine and what it would take to get the job done quickly. I had gone to the Sears website just this morning and set up the appointment for this afternoon. About 10 o'clock this morning. I received a phone call from Bob who said he would be able to come early and he arrived at about 11 AM and was gone by 12:30. Pretty amazing and very impressive

Terrill H,

Seattle, WA
Good Technician - bad purchase decision
August 12, 2025
Overall rating

Victor was on time, polite, and efficient. It turns out the repair would be as much as the machine cost new - and I won't make that mistake again.

Rick D,

Buckeye, AZ
Excellent Service
August 12, 2025
Overall rating

Nelson provided us with excellent service and was very friendly.

Amarilis C,

San Juan, PR
Washer repair
August 12, 2025
Overall rating

He was friendly and knowledgeable. A little stressed because the person who came to diagnose the issue and ordered the parts should have put it in as a two person job. He had a difficult time trying to hold the washer drum while trying to install parts. Also, he does not feel that the machine was diagnosed properly. And that the machine will work any better after this repair.

Louane M,

Waldorf, MD
Excellent
August 12, 2025
Overall rating

Excellent. Could not be done more professionally. That good, nice guy too!

Paul K,

Fountain Valley, CA
David is the best!
August 12, 2025
Overall rating

David is professional and knowledgeable. He is the best of your employees (from the ones who have come to my home to evaluate the problem).

Maria S,

El Paso, TX
Excellent
August 12, 2025
Overall rating

Randall is exceptional in all his years of service with helping people!

Kristin Y,

Kahului, HI
Washer service
August 12, 2025
Overall rating

Great all the way around. Good timing. Great Guy. And Great Service.

Yvette D,

Las Cruces, NM
Washer repair
August 12, 2025
Overall rating

Without judging he saw the water was off, told me politely that they needed to be in the on position, showed me the on position, then listened to me rant and plot over the monster who turned off the water to the washer. So kind and understanding and not judgmental at all. Thank you so much Raymond!

Clarissa H,

La Mesa, CA