Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Quick service
Figured out the problem on first visit. Accurate diagnosis and easy repair
Aaron R,
Lake Hiawatha, NJOur service man
He was very nice and respectful! He was very efficient!
Gale N,
Knob Noster, MOPolite and professional
Justin was polite and professional, explained in detail what the issue was and shared a solution.
Jason C,
Virginia Beach, VAExcellent service man
The gentleman was attention to detail and very personable and took great care of my appliance
Brian K,
Winter Garden, FL5
Jimmy did a great job. The part took too long to come in. He was very good to keep me informed.
Karen N,
Amarillo, TXSears service
George worked very well on repairing our washer, when the part FINALLY came in.
Eva H,
Forrest City, ARClay fixed my washer issue
Clay was very polite and professional. He was on time and fixed my washer immediately. He was friendly and I felt comfortable having him in my home.
Jessica L,
Saint Louis, MOCourteous service
Jake was able to swiftly diagnose the problem with my washer. He communicated clearly and explained all my options.
Ruth G,
Hancock, MIWasher diagnostic
Very professional, great experience. Diagnosed the problem and discussed repairs.
Brian E,
Waldron, INHonest & Professional
We had a different tech come to evaluate our washer that was leaking. He said we only needed a new drain pump. Ordered the parts & they were supposed to fix the following week… they ended up rescheduling for 2 weeks later! So now we've been without a washer for 2 weeks waiting for the repair (the parts were delivered in 3 days). Andry got right to work putting in the new drain pump. Then when testing he found a broken arm on the drum & a sensor needed replacing. I'm not sure why the first tech missed 2 more broken parts!! Andry kindly informed me The total for all the repairs would be about $900 — the cost of a brand new washer. He gave me a heads up that we could do the repair but more than likely our 20 yr old washer would need more repairs within months of these repairs. Grateful for such a kind, thoughtful, honest & professional tech!! Rare to have such good customer service these days! 10 stars ⭐️ Andry saved us at least $900!! Thank you
Jim G,
Dover, FL