Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

John was awesome
April 29, 2026
Overall rating

Conscientious, polite, professional and he went the extra mile. Great technician.

Brian S,

Dundalk, MD
Michael, service technician
April 29, 2026
Overall rating

Mike was very efficient and had the issue solved quickly! He was a pleasant fella! Communication was good for this call! I was pleased to get service the same day I called! Ty to Mike and the Sears team! 😊

Janet S,

Canton, IL
Washing machine
April 29, 2026
Overall rating

David was very pleasant and knew right what to do to check for any problems. Thank you David.

Char S,

Brunswick, OH
Great service
April 29, 2026
Overall rating

Rikki is knowledgeable, professional, and customer service oriented - and friendly. He did a great job on our washer and dryer.

Antoine V,

Boulder City, NV
Great technician
April 29, 2026
Overall rating

Jon was very courteous, good, and knowledgeable. We highly recommend.

Margaret H,

Ray City, GA
Washer
April 29, 2026
Overall rating

Did a great job! Knew what he was doing ordered the correct parts very personable and professional

Debora L,

Rochester, NY
Service by Jacob
April 29, 2026
Overall rating

Jacob was truly amazing. He kept his promise to come and look at my washer. It was the third time I had an appointment and no one came. The only person that came was Jacob. He then informed me that the tranmission on my machine was no good. He tried to get the piece needed but they no longer made it for my machine. This was the second time that Jacob came to fix my washer. I would recommend him to anyone

Norma R,

Ridgewood, NY
Glenn Weaver
April 29, 2026
Overall rating

Excellent service friendly and helpful. Angel was helpful and knowledgeable.

Glenn W,

Salinas, CA
Clayton NC
April 29, 2026
Overall rating

The repairman was prompt and very professional and timely. He was not responsible for the big delay in receiving the parts that was very inconvenient with very poor response from Sears. The phone service is control was AI and it is impossible to speak to a live person. Sears you must do better

Beverly D,

Clayton, NC
Fixed the problem
April 29, 2026
Overall rating

Fixed the issue and it was actually covered by warranty.

Jami F,

Perrysburg, OH