Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Best technician !!!
I am extremely pleased with Logan, in fact I prefer to have him do my repairs every time. Timely , friendly and knowledgeable . He explains everything and has a fabulous business ethic. My wash machine finally fixed after 2 months of waiting and having others here wasting my time.
Kathleen G,
Roseville, CAService
I appreciated that Juan called before the appointment did the service, and when I realized another issue with the washer he came back and fixed the problem!!
Kimberly W,
Marbury, ALHonest and down to earth service
I appreciate the service given by Greg. He tried to replicate the issue we saw, but adjusted a few things and was honest, that nothing major was going on. There's peace of mind now for us, especially that I'm not spending an arm and a leg on repair or replacement, and I would wholeheartedly recommend Greg and this company to anyone!
Mathew S,
Columbus, OHVery Helpful
My tech was very helpful and was able to fix my problem. Highly recommend
Beth S,
Homer, MINice
Super nice guy, very knowledgeable . Would definitely recommended this person
Natacha C,
Cooperstown, NYservice
Your AI Richard scheduling sent several messages resulting in 3 missed appt.s where no one showed up. I finally got a person on the phone who straightened out the miscommunication. The people are great but your AI Richard is hopeless. Raul was excellent.
Candace W,
Santa Rosa, CAVery good technician
Very good service . Repair went very well and friendly. Very good technician.
Patricia T,
Helendale, CATechnician Howard
Great and professional and quick great customer service. We request him every time if possible. Howard told me to recall if I have any problems.
Harold M,
Detroit, MIWasher Repair
Excellent work. Will not hesitate to call for service again.
Bob M,
Burlington, NJWasher repair
Casey is the epitome oh the perfect repairman. He explained everything and fixed my machine. I wish you had sent him at the very beginning. I'd rate him 5 star. The first repair person you sent came 3 different times and was unable to fix the problem. I think you should have sent someone else earlier. I think it's reasonable to expect a successful repair at the first appointment. In this case parts had to be ordered so another appointment was needed and that was understandable. 4 visits over 2 1/2 weeks was not the greatest service. I also think it would be helpful if you would provide a better window in telling when the repair person would be arriving—maybe morning or afternoon.
Patricia M,
Colorado Springs, CO