Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Great Service Technician
September 15, 2025
Overall rating

Phil was great and fix our washer in a timely manner. Thanks for everything

Steven S,

Sanford, NC
My experience
September 15, 2025
Overall rating

Francisco diagnosed the problem quickly. He was professional & respectful. I think with all the AI Sears seems to be using, the wondiw could have been shorter & more accurate.

Michele S,

Chicago, IL
Great Service, but still have a problem
September 15, 2025
Overall rating

Patrick replaced the parts and did a test run and things worked. We ran the washer on a quick cycle without close and it worked fine. We put in a full load of clothes on the Normal cycle, and received a "No Draining" error, with the notation "Check pump filter". The filter is clean. I will request another service call.

Ricky S,

Richland, WA
Washer repair
September 15, 2025
Overall rating

Shane and the other tech got my washer running again like it was new. He hooked it back up after the repair and made sure it was working properly.

Morton H,

Fayetteville, AR
Washing machine
September 15, 2025
Overall rating

Very professional and respectful. 5 ⭐️⭐️⭐️⭐️⭐️. Thank you so much

Robert G,

Merced, CA
Washer repair
September 15, 2025
Overall rating

Great customer service and reliable service time thank you so much

Andy P,

Edinburg, TX
Washer repair
September 15, 2025
Overall rating

Technician was very professional, nice knowledgeable , caring and excellent

Joyce A,

Staten Island, NY
GE Profile Washer/dryer combo
September 15, 2025
Overall rating

Brendan did a great job and knows a lot about this very modern machine I love this machine and was happy until it just stopped working You should pay your repair people according to their expertise. The first repair guy I used right after I first got this machine 2 years ago didn't know anything about them and just pushed buttons and left. So after 2 years now my automatic fabric softener actually works

Nancy P,

Moravia, NY
Happy to have my washer fixed
September 15, 2025
Overall rating

Ethan was so helpful to explain what was wrong. Pleasant to deal with and was fast and courteous. I will never go anywhere else other than Sears for my appliance repairs.

Tracey B,

Churubusco, IN
Anesther Campbell
September 15, 2025
Overall rating

He was very polite and knowledgeable. Know his job i was satisfied with

Anesther C,

Jamaica, NY