Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

fixed my washer
September 23, 2025
Overall rating

a qualified technician......personable ...good communication skills.....made sure the previous technician had diagnosed the problem correctly and then proceded to replace parts necessry.....more than satisfied with the service......also, well done on tracking the technician so I could work around the time frame.....

Dagmar L,

Palatine, IL
Amazing work
September 23, 2025
Overall rating

Corey was professional, and very knowledgeable to complete the job. Thanks

Shannon J,

New Orleans, LA
Washing machine fix
September 23, 2025
Overall rating

Peter was excellent. My experience with customer service was HORRIBLE. My name is spelled wrong and the street name is wrong. No one arrived during the time window. I got no information and did not know if they might still show up. I could get no info. I was not able to reach a real person. I wasted a whole day. At 4:30 the appt was rescheduled to the next day. There is no consideration of your customer's time. All in all it was way to frustrating and it wasted my time. I will not be using Sears Home services in the future.

Chris M,

Hinsdale, IL
Fixed Dryer
September 23, 2025
Overall rating

Don was able to quickly diagnose and fix my dryer. Very nice guy. Great service.

Daniel B,

Bellingham, WA
Top of the line Customer Service
September 23, 2025
Overall rating

Brandon was extremely knowledgeable, honest, and professional. Explained everything clearly and kept me updated along the way. You'd be luck to get him as your tech.

Anwar A,

Ashley, OH
A 1 rating!
September 23, 2025
Overall rating

He was absolutely wonderful! Informative, educational, and a very pleasant person.

Annie C,

Brownsville, OR
Robert was great!
September 23, 2025
Overall rating

Robert explained everything that was wrong ordered parts and got my washer working again. Wonderful tech@

Michael T,

Flagstaff, AZ
Maintenance Check
September 23, 2025
Overall rating

Emilio was professional, efficient and explained fully status of machine

Lisa D,

Houston, TX
Repair washer
September 23, 2025
Overall rating

Walton was great. He took care of the problem and I'm washing clothes right now!

Jean T,

Bowie, MD
5 stars
September 23, 2025
Overall rating

If 5 is the highest, he gets a 10! Did a great job and kept me informed

Nancy R,

Palm Beach Gardens, FL