Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washing machine
September 24, 2025
Overall rating

The 2 technicians were very helpful and knowledgeable. Thank you!

Karen P,

Orlando, FL
Jim's great
September 24, 2025
Overall rating

Jim was no nonsense work was great. Waiting all day for a service call can we at least get morning or afternoon so you don't have to sit all day waiting ?

Robert M,

Hollywood, MD
Alex Service Performance
September 23, 2025
Overall rating

Alex demonstrated the ability to resolve the appliance problem with professionalism and integrity to quality customer service. Thank You for Your support

Gilbert T,

La Mirada, CA
Fantastic tech
September 23, 2025
Overall rating

Friendly, honest, and efficient!!! Such a great person, thanks Francisco!!!

Mark P,

North Hollywood, CA
washer service
September 23, 2025
Overall rating

Kurtis was excellent he was methodical and clearly expert at his work. Great Job

Bryan S,

Reynoldsburg, OH
Very Nice Technican!
September 23, 2025
Overall rating

Jim tried several times to repair my washer, and his conclusion after the second trip was replacement but was told to order more parts that no longer were available for the repair. It has been two months since the date of my washer breakdown, and finally, it was concluded that the part needed was the panel, which is no longer available. So in jest, I have waited so long for my washer that everything in my home is too dirty to speak of. But Jim had to follow the rules. Just wish someone had taken his advice two months ago.

Debra B,

Greeneville, TN
Today's service- 9/23/2025
September 23, 2025
Overall rating

Patrick is professional and knowledgeable and explained things to me very well. He was very helpful.

Cyndi H,

Selah, WA
Nice repair associate
September 23, 2025
Overall rating

Anthony was very nice and knowledgeable. He talked through my options. Unfortunately the repair cost by Sears was very high.

Tina E,

Brookfield, WI
If it can be fixed, John is the guy
September 23, 2025
Overall rating

Kind and considerate, John troubleshoots what could be causing the problem and logically addresses it. I always feel good when John is assigned to our problem. Never rushed and very knowledgeable. Thank you John

Jan M,

Prescott, AZ
Great job
September 23, 2025
Overall rating

Did a great job and was nice! Appreciate his kindness and help

Rusty D,

Berryville, AR