Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Curtis F was great
September 25, 2025
Overall rating

Curtis was great and ver customer service oriented. He knew exactly how to do the repair, and checked to make sure nothing else was wrong. He replaced the new parts that I had received at home and gave some good tips for maintaining my washer. Thank you, Curtis.

Nahed D,

Seminole, FL
Rattle on spin cycle.
September 25, 2025
Overall rating

He didn't fix my problem. It would cost to much. But it is a minor problem which won't hurt anything

Jeffrey T,

Fountaintown, IN
He tried
September 25, 2025
Overall rating

Did everything he could to make things right. He was a shining star in what was an overall horrific experience with Sears.

Dale L,

Kingsland, GA
Tech was good / your system NOT
September 25, 2025
Overall rating

Clifford was knowledgable, efficient, respectful, personable, and pleasant. He was the only thing good about my experience. 5 stars It's too bad your system of communications is NONE of those things. 1/2 star

Lucky K,

Copperopolis, CA
Washer
September 25, 2025
Overall rating

Seems to be working well finally. Still noisy but I am grateful that I can wash full loads and it spins.

Rossi W,

Rochester, NY
Excellent service experience
September 24, 2025
Overall rating

Mike was very knowledgeable, professional, and friendly. He diagnosed and corrected the issue we were having with our appliance and was very thorough in making sure everything was in good working order. Thank you!

Steven H,

Ocean City, MD
AngelZul Band Angel Villanueva Jr
September 24, 2025
Overall rating

Great 👍 AngelZul Band Angel Villanueva Jr Thank you again

Angel V,

Los Angeles, CA
Jay
September 24, 2025
Overall rating

Very good service. Explained everything, and was very knowledgeable. Thank you, Jay.

Pamela S,

Rio Rancho, NM
Great job!!!
September 24, 2025
Overall rating

Easy going person, after a detailed check the problem was found to be minimal with no cost attached!! No cost attached!! So good to know there are honest people around who don't make you pay fees for false problems. What a great person! What great company!!

Dexter B,

Paredville, GA
Excellent experience
September 24, 2025
Overall rating

Mitchell was professional, kind, and personable. He was able to explain the issue to me in terms I understood so I could make the best decision.

Levi D,

Hurricane, WV