Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Wayne
Wayne and his associate was the best so helpful and they cleaned up after themselves
Deborah J,
Hagerstown, MDGreat work
Brain was fantastic! Professional, proficient and friendly. Thank you for the great customer service.
Steven D,
Cedar Rapids, IASears protect repair John was great
John came in and replaced the parts that were ordered in a timely fashion. Explained about how agitator works. Very personable and polite. Thank you John
Patricia P,
Brockton, MAGreat service!
Desmond is great. Fixed the issue with the washer/dryer combo. No problem. Thanks!
Don K,
New City, NYReview
Very polite and very professional kept me informed of everything he was doing
Franklin E,
Carlisle, PAClothes washer locked up by previous repairman
A local repairman replaced the washer lock, thinking that was the issue. He unknowingly set a lock on the control. Then he thought the control module was bad. Will from Sears diagnosed the problem quickly and now washer is operating correctly
Paul H,
Elmira, MIGreat Service
Professional, courteous, and methodical. Repaired dryer but listened to complaint about noise from washer. Inspected washer and said springs should be replaced and washer will be more efficient when it spins dry.
Glenn T,
Captain Cook, HIGE Washer Repair
John was very helpful in explaining the issue with the damaged part of our GE washer. From the beginning he explained the process and what was expected during the repair process. Once the new part arrived, he promptly responded and fixed it. Thank you so much.
Rafael M,
Prescott, AZExcellent Service
Excellent service provided by tech as well follow up calls/text throughout day to keep me . I really enjoyed the recall recording to confirm my appointment and any further detail. Thank you
Cindy H,
Joppa, MDWashing Machine service
Jerry provided great service. However, Sear's AI service is frustrating at best. It is incomplete, called me 8 times the morning of the service. You can't respond to it. Surprised this was released.
Paul M,
Calera, OK