Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Tech
May 04, 2026
Overall rating

Very knowledgeable, professional and respectful. I would recommend him to my friends.

Idalia A,

Palmhurst, TX
Technician
May 04, 2026
Overall rating

Cory got our washer up and running in no time.

Lisa S,

San Angelo, TX
Excellent Service
May 04, 2026
Overall rating

Stephen is amazing. He goes above and beyond. He was really careful not to break anything while fixing my GE profile washer displaying H2O error code (slightly over 1 year old washer). He brought wooden blocks to make sure the washer pan is not damaged. The other technicians who came before did not do that. I was afraid the other technicians were careless. However, Stephen took his time to move the washer to perform the repair. He was extremely friendly and knowledgeable. I had problem with my GE Profile washer - H2O Supply error. Another company came three time to fix the issue but they could not. Since the ticket was submitted to Sears to handle the repair by my home warranty company, Sears tried fixing it fast and timely and kept us fully informed about the upcoming appointment. Really pleased with the service.

Shyam S,

Pottstown, PA
Very professional
May 04, 2026
Overall rating

David was extremely professional. He explained the problem in a way I could understand and got it fixed right away.

Susan L,

Cleveland, OH
Service
May 04, 2026
Overall rating

He was friendly knowledgeable and quick in fixing my washing machine

Jimmy S,

Lawrence Twp, NJ
Honest
May 04, 2026
Overall rating

The technician was though and very knowledgeable. Won't hesitate to use this service again.

Michael D,

Canton, MI
Washer service
May 04, 2026
Overall rating

Cesar quickly diagnosed the problem and was able to immediately repair with parts available on his truck. He was very pleasant and knowledgeable.

Frederic W,

Montgomery Village, MD
Prompt and very knowledgable
May 03, 2026
Overall rating

technician knew how to fix and was extremely helpful in his explanation!!

Donna O,

Tucson, AZ
Gregory
May 03, 2026
Overall rating

Gregory was great . Seats not so great they need to get their scheduling together. Let me sit all day three separate times no show. You have to do better!!

Kathleen S,

Wentzville, MO
Washer Repair
May 03, 2026
Overall rating

He was nice and knowledgeable. After he left I washed 1 load and went to wash a second load and it was doing the same thing before he came out to repair it. I think the belt came off like it did in September when it was repaired and they had to come back out the next day to put the belt back on.

Penny H,

Tulsa, OK