Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Desmond
October 09, 2025
Overall rating

Berry good. Could not have expected any better. Your representative was very polite & knowledgeable.

Robin R,

Lake Hiawatha, NJ
Awesome
October 09, 2025
Overall rating

👍🏼awesome thank you he did a very good job checked everything out

Carol C,

Ocean Springs, MS
Real People-Good; AI assistant-Horrible
October 09, 2025
Overall rating

Jose the technician was fantastic - professional, competent, and patient. But your AI assistant Samantha is the very worst and your appointment system is broken. After five cancellations, I finally got my washing machine fixed after three weeks of waiting. It would serve you well to have real people to provide customer service.

Alison T,

Los Angeles, CA
Quick, thorough and courteous!
October 09, 2025
Overall rating

Fantastic service! He was prompt, earlier than scheduled and efficiently repaired my washing machine. Very professional and courteous.

Jodi L,

Prague, OK
Steven
October 09, 2025
Overall rating

He called prior to his arrival. He was on time. He knew the washer and what was needed immediately. Very pleasant! I definitely would use Sears again.

Linda I,

Lake Havasu City, AZ
Fast, helpful
October 09, 2025
Overall rating

John was great. He was friendly and quick. Happy to have his help.

Katie B,

Ann Arbor, MI
Service
October 09, 2025
Overall rating

Efficient and well knowledgeable helpful with information about service provided

Lewis T,

Texas City, TX
10 stars service!
October 09, 2025
Overall rating

Ramon was very knowledgeable and professional and gave me truly expert service. I would give him 10 Stars if I could!

Katharine W,

Azusa, CA
Washer repair
October 09, 2025
Overall rating

Iggy got my Machine running again ! Thank you. He was very careful and clean . I would recommend him highly!

Geraldine B,

Kissimmee, FL
great guy
October 09, 2025
Overall rating

he came was very through and knowledgeable got right to work and located the problem plus that he is a very likable guy thank you

Terrence W,

Temple Hills, MD