Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Repair service
Norman was very professional and explained what he was doing. Did a complete diagnostic test was knowable about the washing machine
Steven W,
Land O Lakes, FLGood job
Quite knowledgeable and professional. Explained my concerns and the details.
Willie C,
Port St Lucie, FLGreat service and communication
Brandon handled my frustration with the AI generated scheduling system and hung in there for me and came in and finished up an appointment rather than rescheduling it. I really appreciate him going above and beyond what he had to do to get our repair done
Jerry B,
Auburn, WAService technician
Very nice polite Took time to explain and demonstrate Very helpful. On time. Repaired my washer the same day.
Christy W,
Walnut Springs, TXVery prompt
Nice guy. Knew his craft. Thanks. Need to keep him around
Kathy M,
Aztec, NMNice guy
Really nice I was two weeks with out the washer and he fix the problem
Elmer S,
Springdale, ARTech Fantastic/Sears not so much
Richard was great no issues there. I will say I'm not surprised that you don't have a spot to rate Sears as a whole. As the experience with Sears is the absolute worst ever. I also find it funny that this screen provides a phone number when everything else to this point did not. The AI bots and customer service are a joke. To be clear, the technician was fantastic. Sears is absolutely garbage and I hope I never have to work with them again.
Jason A,
Olathe, KSTravis
Made it happen! Hard for shipping parts but that's not on him.
Arla M,
Hilo, HITo whom it may concern
Victor did a professional, courteous check up on my washer. Thank you Maria Drury
William D,
Fountain Hills, AZSprings
Service went as expected, no problems from my stand point.
Jay N,
Tombstone, AZ