Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washer Repair
October 18, 2025
Overall rating

John was very friendly, knowledgeable and helpful. Would definitely recommend him for all repairs.

Michael L,

Thornville, OH
Rating for Abdul Hi
October 18, 2025
Overall rating

Under our Sears home warranty contract, we have been without a washer for over 7 months. During that time, Abdul has been to our house 3 times. He did everything possible to initiate a replacement but his efforts were hindered by an extremely inefficient and cumbersome system. I recommend Abdul's work but the customer facing Home Warranty system is terrible.

Rhea M,

Germantown, MD
Great Service
October 17, 2025
Overall rating

McLeod C was professional and thorough. He fixed the problem quickly and patiently walked me through the payment process.

Hollise B,

Rochester, NY
Great Job!
October 17, 2025
Overall rating

Jabari did a great job. He checked the washer and showed me parts that he checked. He was courteous and professional.

Andrew S,

Winter Spgs, FL
LG washer repair frustrating process
October 17, 2025
Overall rating

Very upset how long it took for a technician to fix my washer. I waited 2 months due to one part not delivered and returned out it now back order. The 2 parts received only use 1 part. The primary part I had from the beginning fixed my washer. Technician Joel did a great job in fixing our washer. The waiting for parts was a frustrating process.

Veronica V,

Pasco, WA
#1 tech
October 17, 2025
Overall rating

Very knowledgeable about the service, quickly responded and repaired my washer. Polite and friendly customer service

Peter L,

Sn Bernrdno, CA
Outstanding
October 17, 2025
Overall rating

Makes sure the repair works! Spends whatever time is needed

Olsen A,

Littleton, MA
Michael is great!
October 17, 2025
Overall rating

Michael was very efficient, informative, and polite. He quickly diagnosed the problem and offered several solutions to the problem.

Diana R,

Bullhead City, AZ
Serviceman
October 17, 2025
Overall rating

Great job by Ronald. Quick and efficient . Professional courteous and organized

Columbus W,

Memphis, TN
Problem found fast
October 17, 2025
Overall rating

Daniel found the problem with our 2 year new Maytag Washer within 10 minutes. I was concerned that it would be a big issue, but it was not for which we are thankful for. I was glad to learn Daniel was formerly with Sears Service before the Stores closed. We always received great service years ago from Sears. Daniel is very professional and courteous. Thank you Daniel and Sears Service.

Paul M,

Canton, GA