Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Jarrod was the actual Tech
Jarrod was outstanding. My issue is the difficulty talking to a Human. There is only an AI robot with no option to speak to someone. This creates huge issues when trying to coordinate service between Sears and a home warranty company sych as American Home Shield which has very few proficient English speaking Americans working for them.
Marc B,
Bordentown, NJExcellent professional visit!!!
Alex was courteous, polite and knowledgeable. Thorough and sufficiently solved the issue.
Sharon U,
Ridge, NYVery knowledgeable
experience and friendly tech who took his time and did not rush like he was in a hurry.
Sam D,
Vincennes, INAmazing Service
David did an excellent job and was timely and helpful!
Syed S,
Norwich, CTExcellent
Alexander was kind and efficient and helpful and very quick
Suzanne J,
Center Moriches, NYEric is a miracle!
After waiting for techs going on 4 weeks he finally got to do this order for us. I was told on May 5 that it was being rescheduled for May 12. He got it rerouted and got my order done today after waiting all this time. Thank you Eric
Jaime W,
Salina, KSSuch a Nice Guy!
Darrin is so very nice! He does a great job too. He repaired our washer quickly and efficiently. He shows up when he says he will. He explains everything. His customer service is excellent!!!
Katrina G,
Somerville, TNRate
Professional and easy to understand and would welcome him back
Bobby R,
Spartanburg, SCPrompt and very communicative
Martin showed as scheduled even though Samantha the AI robot said he would be here later.
Norma R,
Whittier, CAGlenda Harbaugh
He was very polite and friendly. He explained what he was going to do and answered all my questions. He was also on time. He even helped my husband put the dryer back on top of the washer. 5+ stars.
Glenda H,
Corpus Christi, TX