Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Efficient
Levi is efficient and explained what our washer needed and the process. His initial visit was the same. Consistency in his presentation and good work.
Claire S,
Auburn, MELisa
Excellent job. Very professional. Solved and fixed problem immediately. Would recommend Felix to anyone.
Lisa A,
Mountainside, NJThe service is great. He deserves an 5 and then some.
That was a pleasant visit. He was nice. He was courteous and he made sure he did a great job on repairing my appliances. Thank you for your service.
Terrance D,
Laplace, LAExcellent service
Tony was great , he arrived when he said and quickly diagnosed and replaced the part needed to fix the washer..
Michael K,
Carrollton, TXHelpful and quickly resolved the issue
Scott was efficient and quickly resolved the issue. Double checked to make sure everything was working right before he left.
Muniswamapp A,
Ellicott City, MDVery nice and helpful
The repair man Garrett did a great making the machine a lot quieter and made it level. 5 STARS
Andrea D,
Loganville, WIService Rating
Overall service was very good. The parts were ordered and delivered quickly. Repair was completed by John within a timely manner. I would rate a 4/5 due to the fact that the tech did not call the customer prior to arrival, which was at our old address. The previous tech stated that he updated our address in which we found that to not be the case. Additionally, the customer service representative who created my claim was also given our new home address and read it back over the phone and stated that it was updated in the system. Both techs drove upward 12+ miles out of their way. It seems as though communication was lacking in system updates and confirming address prior to starting transit time.
Sam L,
Marshall, ILWasher repaired by Mario
Mario was great. He was very knowledgeable about our washing machine and very friendly. We really enjoyed meeting him. Our washer is working great now. Thank you Mario for a job well done!
Raymond J,
Dallas, TX5
Experienced and courteous He was able To get the machine up and running.
Michelle B,
Andover, CTService Tech
I could not have asked for a more knowledgeable person to look at my washing machine. Very thorough and checked to make sure I did not have any hidden issues. Very personable!!! You need to give him a raise!!
Mary M,
Lake Havasu City, AZ