Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Excellent, efficient service
Roberto was very efficient and completed the job quickly. He was very courteous.
Eric D,
Metairie, LAVery helpful
He was very helpful in identifying the problem with our washer
Joy W,
Leesburg, VAHandy Dandy
Service Tech was very professional and knowledgeable abut the service he was providing
Vicky S,
Ingleside, TXRepair service for washing machine
He was very polite. He explained my washer needed a part. He tried to order the part, but the part was no longer made. I would request him again if I need an appliance repaired.
Shirley P,
Ocean Park, WATechnicians Brad and Jake were great
Brad and Jake were very professional and quickly diagnosed the problem with our washer. Excellent work. Sears is fortunate to have them as techs. Fives stars for them. However, I give Sears Service dept one star. The downside with the Sears service has to do with the difficulties with scheduling the appointment. Everything is based on dealing with AI (Artificial Intelligence), which means you never get to talk with a real live human. This was extremely frustrating. I had questions to ask and there was no one to call. There is no phone number to call. Only communications we got were from canned texts. So the techs were great but the Sears administrative service was terrible.
Gerald D,
Evansville, INConfident work
Thank you Paul for finding and fixing the problem with our washer, so quickly too
Jared H,
Fort Collins, CO?????
Jacob was Very thorough and knowledgeable. Respectful and professional. 😊😊😊😊
Sharon W,
Owensboro, KYJeric Namahoe
He was kind, knowledgeable and did a great job. Arrived on time and did the job
Jeric N,
Waikoloa, HIGreat!
Mark was very friendly and professional. He was a great help with my washing machine issue.
Kimberly D,
Jena, LADawn Boechler
Excellent work and service 5 star rating on this technical support person
Dawn B,
Laingsburg, MI