Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Unexpected Relief!!!
October 31, 2025
Overall rating

It didn't take Brandon long to figure out what the problem was. We never knew there was a filter on the front of the machine at the floor level. We were stunned. He was very thorough and checked everything. I would recommend him to everyone. Brandon is a very knowledgeable, bright, courteous and respectful young man. He was definitely raised right!!!

Joan B,

Mc Kenzie, TN
Great service
October 31, 2025
Overall rating

Steve was very professional and informative. He came over for a power issue on my washing machine, but also noticed another issue and tighten the screws for me. Thank you for great service.

Crystal B,

Howell, MI
I don't know what this means.
October 31, 2025
Overall rating

Daniel and his helper arrived past their time window by nearly two hours as there was a problem finding a helper, and this was a two-man job. Daniel and his helper -- the repairman who had been here twice before this job -- got right to work. All the parts had been shipped directly to me, so there was no delay in starting the job. They worked quickly for such a big job and left virtually no mess for me. The only criticism I have is I was left with two defective parts and several cardboard boxes. This was no fault of Daniel or his helper, and they did put the parts in my recycle bin. You may want to address this flaw as at my age (84) it was a bit of a task to cut up the boxes for recycling. Thank you.

Ruby K,

La Verne, CA
Great technician
October 31, 2025
Overall rating

So polite, helpful and really knew all the stuff right off the top of his head

Michelle C,

Virginia Beach, VA
5 star.
October 31, 2025
Overall rating

Ujwal A. Was wonderful. So professional and personal. Nice young man.

Janet R,

Nottingham, MD
Washing machine repair
October 31, 2025
Overall rating

Excellent, very knowledgeable in explaining details of the washing machine. Presented his self very well

Patricia F,

Clear Brook, VA
Washer maintenance
October 31, 2025
Overall rating

Super polite got done job well and clean very professional

Yazmin B,

Wilmington, IL
Outstanding representative
October 31, 2025
Overall rating

Very knowledgeable very kind I was previously my washer didn't have a filter but Elijah found it and cleaned it out. Thanks so much and give this guy a big raise

Colleen K,

Leavenworth, KS
Spin cycle
October 31, 2025
Overall rating

John was excellent. He took the time to go over everything and also give us some very good tips.

Mark G,

Harrisburg, PA
Wonderful
October 31, 2025
Overall rating

He answered all my questions. He was friendly, fast and efficient.

Marisa N,

Rialto, CA