Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washer service
November 05, 2025
Overall rating

Awesome, knowledgeable, friendly, courteous, followed instructions and protocol. Listened to needs.

Carmen B,

El Paso, TX
My washer was in bad shape
November 05, 2025
Overall rating

I thought I would need to buy a new washer (it was constantly going out of balance and shutting down). With parts ordered in advance, John arrived in the window promised and proceeded to tear apart my washer (as required). He completed a difficult repair job with a smile on his face and a pat on the head for each of my two dogs. John helped me avoid an expensive purchase, making my old washer almost as good as new. I am very happy.

Pamela T,

Florence, AZ
Amazing job!
November 05, 2025
Overall rating

Victor was great! He quickly diagnosed the problem with the washing machine & got it fixed under an hour. Highly recommended.

Raven J,

Scottsdale, AZ
Very good tech, hopefully it's the last time for a while
November 05, 2025
Overall rating

Sears service actually addressed the real issues . Others GE said it was normal . All shocks were broken

Ronald R,

Ransomville, NY
Outstanding technician, MARK.
November 05, 2025
Overall rating

Took the time to disassemble the machine and thoroughly inspect beyond what any company has ever done. Personal thanks to Mark he is a 6 out of 5. All around an awesome gentleman.

Cynthia P,

Temecula, CA
Thank You perfect!
November 05, 2025
Overall rating

Perfect! Well Done and painless. Quick and Easy service method.

Willie J,

Pineville, LA
Louie
November 05, 2025
Overall rating

Great communication and timely service, respectful and knowledgeable technician sent

Vivian F,

New York, NY
Washer Repair
November 05, 2025
Overall rating

Experience was awesome! Very professional and friendly. Easy to talk to. He kept his work area tidy. He did an excellent job repairing my washer. I am so pleased with him that I have scheduled my appointment to get my refrigerator repaired on a day that he will be in my area.

Pamela B,

Herrin, IL
Excellent
November 05, 2025
Overall rating

Johnny is excellent very professional and knowledgeable. Very personable and friendly. I will request him for all my appliance repairs.

Allen W,

King, NC
Super friendly and knowledgeable
November 05, 2025
Overall rating

Mike was professional, courteous, and a pleasure to work with. Thank you

Neary A,

Ocean City, MD