Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washing machine Hero!
November 07, 2025
Overall rating

I'd like to tell you how satisfied I am with Adam and his coworker when they were able to fix my washing machine. Adam seem to know exactly what the problem was and went right to work on it. He checked my washing machine. After he replaced, the part went through all the cycles and it worked perfectly. I'm very satisfied with the service that Sears home services provided me. Although it was along process my washing machine is operating like a new machine. I will not hesitate calling Sears Home Services when I need them.

Lloyd J,

Equality, AL
Great customer service
November 07, 2025
Overall rating

Brendan was very courteous and greeting with a handshake, rare anymore. Knowledgeable and very polite and friendly with our large dogs. Great experience overall and happy to have had him help with our repairs. He explained the process and anticipated a timeframe and answered any questions and addressed concerns in detail.

Stephanie M,

Brooktondale, NY
Great job
November 07, 2025
Overall rating

He did really good diagnostic , stay just with the diagnostic. Because it did not worth fix it.

Ruth M,

Glen Burnie, MD
Service
November 07, 2025
Overall rating

He was prompt and was able to get me answers about my machine.

Brenda E,

Palacios, TX
Washer repair
November 07, 2025
Overall rating

James explained assessed the issue quickly, explained it clearly, answered all my questions and provided a quote.

Lisa P,

Henderson, NV
Great Service
November 07, 2025
Overall rating

Donnie was professional and kept me informed of is progress to the house and what would happen in the process.

George B,

Natchez, MS
Fantastic service
November 07, 2025
Overall rating

Great communication and when they were coming. Dennis explained everything that was going on and what he did to fix it. Great service

Kate S,

Lake Orion, MI
Excellent Tech
November 07, 2025
Overall rating

Roy provided 5 Star service . He was very knowledgeable about both the product and the problem. Should I have problems in the future, please send Roy.

Jack T,

Galveston, TX
Very thorough
November 07, 2025
Overall rating

Very thorough job cleaning washing machine and is greatly appreciated

Christine R,

Farmersville, TX
Pump replacement
November 07, 2025
Overall rating

Great job . Friendly and quick to replace the parts.

Clemencia H,

Farmersville, CA