Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Marcus
November 10, 2025
Overall rating

Marcus was the utmost professional. He called to verify information and inform me of his arrival time. He quickly diagnosed the washer issues and explained my options. Thank you for helping my family out today Marcus!!

David G,

Mansfield, TX
Friendly, Knowledgeable, Polite, and Professional
November 10, 2025
Overall rating

Sage was easy going, yet friendly, knowledgeable, polite, and professional.

Martin M,

Sierra Vista, AZ
The Best
November 10, 2025
Overall rating

He quickly fixed the issue and then ran a short wash cycle to make sure it was fixed

Kathleen F,

Fredericksburg, TX
Excellent customer service
November 10, 2025
Overall rating

Once again our service tech (today Steve) was excellent in every way. Highly professional, arrived as expected, good communicator, knowledgeable, appropriately friendly, and recommended a best solution for us given the age and condition of our washer. Sears Home Services continues to be our long-time go to appliance service provider because of timely appointment availability, consiste nt excellent customer service and reasonable rates.

Bobbie S,

Ann Arbor, MI
Tech
November 10, 2025
Overall rating

Great experience he was on time a was very nice

Sylvia H,

Tallahassee, FL
Washer - James gets a 5 star rating
November 10, 2025
Overall rating

James changed & programmed the washer display panell. Has great technical back-ground. James provided exceptionatrouble-shooting on my washer.

Jarilyn N,

Henderson, NV
On time and fast! Professional!
November 10, 2025
Overall rating

Prateek gives me always good advise how to take care of the wash machine. He comes on time, and very fast and professional! Can't complain!! Thank you so much, Prateek!

Tomoko M,

Tracy, CA
Quick troubleshooting and helpful advice
November 10, 2025
Overall rating

Had no problem figuring out the problem. Gave me an estimate and helpful advice on how to fix the problem. Very satisfied with the service.

Brian B,

Glen Rock, NJ
GE Washer
November 10, 2025
Overall rating

Ronnie arrived at time promised, very professional and knowledgeable about our front loader washer. Repairs were done and was in and out in no time.

Linda M,

Carriere, MS
Excellent service
November 10, 2025
Overall rating

Tony was prompt and quick to remedy the problem with the washer. I will definitely use Sears Home Services in the future.

Brenda B,

Carlock, IL