Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Dryer repair
If it was not for technician I am not sure my appliance would have been fixed! Technician gets 5 stars. Dealing with just AI assistants to reschedule based on parts arriving gets no stars!
Victoria P,
Richmond Hill, GAMason
Dino did an outstanding job ! Wish to have his help again if needed ! Good Experience!
Sherry M,
Independence, MORepair of Whirlpool Washer
Mehrdad was the technician who came to repair our Whirlpool Washer. He identified the problem and had it repaired in a short time. Our washer quit in the middle of a large load of clothes and we were left with a load of clothes and water. He repaired the washer and stayed until the cycle finished and the clothes were ready for the dryer. Thank You Mehrdad for fixing the washer.
Kurt L,
Kenmore, WA5
He was very pleasant and made sure to check out to find the problem,
Frank R,
Casa Grande, AZI will give them five stars
Pedro was respectful, considerate, and very attentive. If I have any more problems that's who I would want to come and take care of it.
Bruno L,
Indianapolis, INOUTSTANDING
Gene... Thank you so much. Absolutely outstanding. Great knowledge and customer service bar none. He even helped me to locate the grey water line that would allow me to install my washer in the garage... which the other guys couldn't do! Thank you so much.
Dario D,
Wichita, KSGE Profile Washer
Technician was very helpful and explained the repair process. Scheduling an appt was very easy and the repairman showed u within 48 hours. Fantastic service
Cathy S,
Morgan Hill, CAGreat job
Brandon was very professional and he knew exactly what he was doing. He had our problem solved in no time. He didn't leave a mess and he cleaned up after himself. I would have him work on any of my appliances.
Kenneth C,
Tehachapi, CATechnician Justin I.
Technician Justin I is kind, courteous and does his job in spite of Sears home services not sending all the parts he ordered all at one time. Today is November 12th 2025, and I scheduled an appointment October 17th. Sears, not the technician, is so irresponsible and inconsiderate to me and my family of 7 who need our appliance. I'm 85 years old!! This is so unacceptable. The technician is only doing his best with what is given to him to repair my appliance.
Amparo M,
Brooklyn, NYGreat job!
Delacey was very polite, professional and knowledgeable. Great job and thank you very much!
Max V,
Virginia Beach, VA