Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Misleading pricing
The Tech, Shane, was great. Great personality and knowledgeable. When I scheduled the service, the webpage said it would reduce the diagnostic fee from $129 to $99. It did not and I had to pay the full price. Shane could do nothing to fix it because it's all automated. I don't blame him. I blame the lying system that lures you in and then charges full price. I have screenshots of the page saying it would be reduced.
Matt M,
Fayetteville, ARWasher repair and dryer maintenance
Rikki was Excellent! Very professional, and knowledgeable. He took care of everything needed quickly and efficiently.
Robin D,
Pahrump, NVSuperb knowledge
James is a very knowledgeable technician & is thorough in his work. Superb!
Mercedes C,
Tampa, FLExcellent Tech
David was VERY helpful in getting me the parts I needed for our washer. He came back and installed the parts quickly and professionally. Highly recommend David; friendly and professional.
Patti W,
Jamesburg, NJVery professional!
My technician was friendly and professional. I took him to my washing machine. He knew what was wrong with it. He had the part in his truck and was able to fix it the same day. Very happy with the service he provided.
Karen A,
Folsom, CAWasher pump replacement
Very professional. Explained the problem and fixed it accordingly. Left work area clean and washer working properly.
Robert G,
Wichita Falls, TXVery Knowledgeable Technician
Brad was very professional and knowledgeable, and provided very detailed information.
Darlene W,
Port Saint Lucie, FLBroken dryer.
Scott was very kind and worked on our dryer 30 to 40 minutes. He was and explained what he was doing. He replaced the belt and put everything back together in a professional manner. We thanked him several times. He is definitely a 5 star.
Wayne D,
Arden, NCWashing machine repair
Technician quickly diagnosed the problem and provided a cost estimate to repair. Decided to buy a new washer rather than pay to fix old one.
Gary D,
Newbury, MA5 stars
Amazing service: knowledgeable, fast and polite. Will use them again.
Leslie C,
Dallas, TX