Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Great experience
November 14, 2025
Overall rating

He was very polite and friendly. Got straight to work. Wonderful experience

Rae W,

Powderly, TX
Amazing customer service
November 14, 2025
Overall rating

Super kind and very knowledgeable about his craft. Would use him again in the future.

Stephanie B,

Albany, OR
Very satisfied customer
November 14, 2025
Overall rating

Bill has diagnosed the problem and fixed it by re- setting the computer. And the best part of it was that I got the repair 4 hours after I called in , in the same day! Thank you The AI Samantha and Bill

Sprintc H,

South Orange, NJ
Mr and Mrs Welton
November 14, 2025
Overall rating

He was very efficient, patient, knowledgeable, and professional. Exemplifies service that is definitely an asset to the company. WILL REFER SEARS REPAIR TO FAMILY AND FRIENDS!

Julie W,

Chicago, IL
Scott was awesome
November 14, 2025
Overall rating

Scott was prompt, did the job, and gave some pointers on maintaining the washer. Not his fault, but the Sears customer service is the words I've seen. They utilize ONLY AI when chatting or calling, and their AI got so much wrong. Parts that Scott ordered got lost with UPS, but their AI said they were delivered and kept scheduling an installation. Even the warranty company could not get through to speak with anyone.

Lordrodrick T,

Lubbock, TX
Service was Outstanding
November 14, 2025
Overall rating

Clay was professional, no nonsense and knowledgeable, all of these qualities are appreciated. He was also very polite and easy to talk to, he did his job and then conveyed his findings to me, and this was all accomplished in less than an hr 👍

Lori P,

Saint Louis, MO
Great service
November 14, 2025
Overall rating

He was on time and Fast and friendly , made sure to explain the process

Maria R,

Escondido, CA
Fix dishwasher
November 14, 2025
Overall rating

James is excellent. Very professional. Arrived on time. Will use service abd James again James is the best

Charles B,

Flint, TX
Cory did an amazing job
November 14, 2025
Overall rating

He had to come back for repair but when he got here he go right to work and resolved the problem quickly! Cory is kind and knowledgeable! Thank you so much for him!

Dillard A,

Round Rock, TX
Great service!
November 14, 2025
Overall rating

Thank you! This process was efficient & effective. The team was kind & informative.

Jason B,

Yuma, AZ