Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washer repair by Austin
November 14, 2025
Overall rating

Austin provided excellent diagnosis and repair. Very pleased with his performance.

Geoffrey R,

Marysville, CA
Washing Machine Fixed
November 14, 2025
Overall rating

Very fast and explained next steps to me. Tracking time matched when he arrived.

Hollyn C,

Hermosa Beach, CA
Kyle was the BEST!
November 14, 2025
Overall rating

Kyle was great. If we ever need one of your technicians to service our appliances, we would only want Kyle!!!

Yes U,

Beverly Hills, FL
Repair technician
November 14, 2025
Overall rating

The young man was Top notch. This was The third time this Happened. He replaced additional equipment that the others didn't. He explained himself and answered all my questions. Very professional.

Stephen T,

Mustang, OK
Agitated
November 14, 2025
Overall rating

As I appreciate Chris coming and taking a look at the washer and telling me the agitator needs to be replaced. What I don't appreciate is how Sears handles this. If I know what the problem is, I knew the agitator was broken. I did think just the bolt but chris was kind to explain to me the agitator needs to be replaced the bolt seemed fine. What sucks is that Sears can't give me an estimate on the phone. The price for the 10 minutes that chris was there is ridiculous. Chris probably doesn't even get 1/2 of what I paid for him to come and tell me what's wrong. I will not use Sears again.

Carlene F,

Newfoundland, PA
5
November 14, 2025
Overall rating

He was very knowledgeable and friendly. He also told me things I didn't know.

John M,

Beecher, IL
Washing machine
November 14, 2025
Overall rating

Ignacio was very professional, courteous, and friendly. He explained the problem with the washing machine and everything needed to be fixed. He gave a fully understandable explanation as to what was wrong with the washer.

Maria C,

Yuma, AZ
Eric Performance
November 14, 2025
Overall rating

Eric service was outstanding!!! He knew the product, which put my made at ease.

Reginald S,

Amarillo, TX
Another Great Service from A&E
November 14, 2025
Overall rating

Mark was professional, honest, and knowledgeable. He quickly diagnosed the issue and provided exacting service advice.

Denis M,

Knoxville, TN
Washing machine service call.
November 14, 2025
Overall rating

He was very helpful, friendly, knowledgeable and honest about our best course of action.

Brad M,

Bismarck, ND