Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Washer Service
May 11, 2026
Overall rating

David was fantastic. He walked me through the repair as well as the payment plans that Sears offers. He was extremely professional.

Bruno A,

Somerset, NJ
Review on technician Louis
May 11, 2026
Overall rating

Prompt, considerate, knowledgeable. He described the problem in detail and ensured we understood the problem and what it would take to fix it.

Robert H,

Angleton, TX
Washing machine repair
May 11, 2026
Overall rating

Quick, knowledge and very friendly. He was calling me to let me know a time frame and was on time.

Kim M,

Leasburg, NC
Washer Repair
May 11, 2026
Overall rating

Great client service, communication, and quality work on our washing machine repair!

Jim W,

Castroville, TX
Home Appliance Service Appointment!
May 11, 2026
Overall rating

I'm disappointed after I was informed by the technician that my mother's stackable washer portion would be too expensive to fix. However, I appreciate the technician's honesty and that I will be getting the majority of my money back to my card minus the service fee! Besides that, I appreciate the technician's professionalism despite the bad news.

Kenneth J,

Alexandria, LA
Washer diagnostic and repair
May 11, 2026
Overall rating

Stephen was very efficient and thorough in diagnosing and repairing the washer. Appreciate the explanation of the root cause and what to do in order to prevent the same issue in the future along with other helpful advice to ensure maximizing the life and best results of the washer.

Dominik P,

Macungie, PA
Washer repair done by Arnold J
May 10, 2026
Overall rating

My washer was leaking water. Arnold J did a thorogh job in discovering the problem, ordering the parts, and returning to repair the washer. He did a great job, and he explained everything he was doing. (IHe also did a diagnostic evaluation on our dryer. ) I was very pleased with his work, and my washer is working ver;y well now. Thanks to you, Arnold!

Kaylee S,

Salt Lake City, UT
Steve was great.
May 10, 2026
Overall rating

Steve arrived on time, diagnosed the problem, and fully explained our options. He took time to answer my questions and set us up well.

Micah B,

Burleson, TX
Washer dryer maintenance
May 10, 2026
Overall rating

Technician very knowledgeable. Worked fast and thorough. Very kind, would recommend sears repair.

Jae S,

Gurnee, IL
Great
May 10, 2026
Overall rating

Very knowledgeable. Great asset to your company. Very professional. Just for information, if you could of offered a new machine replacement would be a great idea for your company. ONE STOP SHOP

Wing L,

Coventry, RI