Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Samsung washer cannot be revived.
November 17, 2025
Overall rating

Thank you Frank for the great effort and the rough drive on a rainy day

Debbie N,

Carpinteria, CA
Honesty
November 17, 2025
Overall rating

I really appreciated the repairman's knowledge and honesty. The repairs would prove more expensive than a new washer. So while I declined the repairs I felt I was well informed in doing what was best for my specific situation.

Eric S,

Huntsville, AL
Great Service!
November 17, 2025
Overall rating

Your timely response to our maintenance request made a big difference, the washer is finally fixed up and running before the busy holidays!!!

Jessica G,

Las Cruces, NM
Great technician
November 17, 2025
Overall rating

Technician was kind and explained everything he did. Unfortunately your Scheduling and Customer Service fell short. You need a phone number where the Office can be contacted and real people scheduling.

Cathy T,

Tallahassee, FL
Shane and the GE Washer
November 17, 2025
Overall rating

Shane has been super about keeping me informed on everything that is going on with my washer. He is very professional and has gone through each step to ensure that my washer gets fixed correctly. He is very knowledgeable technician. On a scale of 1-5, with 5 being the best, he is a 5.

Marjorie W,

Poteau, OK
Overloading the washet
November 17, 2025
Overall rating

Explain to us as to what can cause the problem

Nadine W,

Jamaica, NY
Pat Toaspern
November 17, 2025
Overall rating

Not sure what "title" means But experience with TADD was excellent. Prompt, courteous, knowledgeable Everything we would want I must say that the security with your AI system is a little above board. It's easier to sign into my bank.

Parrot T,

Binghamton, NY
Great Job
November 17, 2025
Overall rating

He diagnosed it correctly, got the part ordered and installed the next week.

Michael S,

Golden, CO
Thorough assessment
November 17, 2025
Overall rating

Unfortunately, no repair could be made. The cost would be significant so time for a new machine. Tung was very thorough in determining what the issue was and making a recommendation.

Robbie H,

San Jose, CA
Great service
November 17, 2025
Overall rating

Our washing machine broke down on a Friday, I was able to schedule the service on Monday. Our technician was Scott and he was amazing! We had to order a part which came in earlier than expected and sears got me a quicker appointment to install the same day. Scott was professional, knowledgeable and polite! I would use his services to fix our appliances every time if I could!

Valeriemcha C,

Ozark, AL