Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Friendly and knowledgeable!
November 18, 2025
Overall rating

Kenny was very friendly and knowledgeable and was quick to respond!

Nancy H,

Paris, TX
Good work despite the delay.
November 18, 2025
Overall rating

Dameon did an excellent job today, he was patient and painstaking! However, regarding the company, I was not happy that Sears kept me waiting four hours yesterday and only notified me at the last minute that they would not be coming so I had to wait all over again today.

Lee H,

Santa Monica, CA
Very Nice and Informative
November 18, 2025
Overall rating

He was great! I just wish I would've had some sort of communication the morning of with a better window of the arrival time. 8-5 is incredibly broad.

Danielle R,

Baden, PA
Francisco was amazing
November 18, 2025
Overall rating

After hiccups with scheduling washer repair, he arrived on time, finished the job quickly.

Chris G,

North Hollywood, CA
Confidence
November 18, 2025
Overall rating

Richard arrived in a courteous manner. He listened to my concerns and worked diligently to repair my appliance. He is very competent and has great customer relations skills, unlike the chaotic company he works for.

Nicholas T,

Westerly, RI
Excellent
November 18, 2025
Overall rating

Jimmy went above and beyond to make sure my washer was back to working properly.

Ashley P,

Cleveland, AL
Washer Repair
November 18, 2025
Overall rating

Juan was very professional and was able to inform me of what was being done and finished the repair in a timely manner.

Noah F,

San Antonio, TX
Professional experience
November 18, 2025
Overall rating

Trevor immediately got to work and diagnosed my issue. I wad amazed at how fast he took my machine apart. He also suggested a complete cleaning which I will definitely schedule. Really appreciate the good work!

Kc S,

Hendersonville, NC
Customer
November 18, 2025
Overall rating

John called that he was on the way. When he arrived he was polite and it didn't take him long to diagnose the problem with my washer. I have decided to have my son-in-law fix it instead, but at least we know what to fix now. Thank you, John!

Elaine B,

Hillpoint, WI
5
November 18, 2025
Overall rating

Nathan the technician was great, professional and helpful. Sears schedule is awful. Need the ability to speak to human AI suck. It took me a month to get my washer schedule to be fixed. The part was mailed to my. house, but I could never get anyone to understand.

Hazel L,

Amelia Court House, VA