Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Whirlpool washing machine
November 25, 2025
Overall rating

Second attempt to repair. Parts needed to be ordered. Machine was repaired quickly today. No issues. Pleasant technicians.

Sandra P,

Sartell, MN
EXCELLENT SERVICE FROM MARK!
November 25, 2025
Overall rating

We received excellent service from Mark. He was on time, courteous, knowledgeable, professional and friendly. Even though he could not replicate the issue, he provided information that was very helpful. Thank you, Mark!

Edwin D,

La Verne, CA
Great service
November 25, 2025
Overall rating

Adair and his trainee were professional, straight forward and informative, which I appreciate.

Lisa G,

Framingham, MA
Very professional, great service
November 25, 2025
Overall rating

Luis was very professional, kind & communicative. Explained everything he was performing and giving guidance of how to do / protect the washer.

Roberto F,

San Juan, PR
Great work
November 25, 2025
Overall rating

The technician was very professional, communicative and timely. The machine is back working.

Johnny S,

Evergreen Park, IL
Jim was a professional
November 25, 2025
Overall rating

He diagnosed the problem, ordered the part, came back to install as quick as can be. No fuss. No mess left behind. Well done.

Jason F,

Lexington Park, MD
Customer service by Chris
November 25, 2025
Overall rating

Very good experience , and happy he found what the problem was

Jeannie O,

Chino Hills, CA
Good technician, poor AI answering machine.
November 25, 2025
Overall rating

The technician was great. The AI answering machine and scheduler was very poor. It would not allow any contact with a human until the technician was at my door. Therefore the technician did not have any of the essential information I tried to provide before the visit…which could have likely obviated the need for his visit.

Rv S,

Littlefield, AZ
Excellent and very good customer service
November 25, 2025
Overall rating

Darren was attentive to our concerns and easy to work with. So nice and respectful!

Leticiahans S,

San Leandro, CA
Good service
November 25, 2025
Overall rating

Very efficient and knowledgeable on how to assemble the equipment! On time!

Ivonne N,

San Juan, PR