Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Household
May 12, 2026
Overall rating

Scott was very professional and respectful knew what he was doing.

Rose B,

Simpsonville, SC
Awesome
May 12, 2026
Overall rating

Super nice and super good. Also super fast. Great experience.

Kevin E,

Houston, TX
Good effort
May 12, 2026
Overall rating

Respectful, courteous. Found the problem quickly. Had a solution even quicker.

Calvin M,

Benton, AR
So happy I can't stop telling everybody.
May 12, 2026
Overall rating

A month ago I had another company come out to try to service my washing machine that was leaking. The service tech came out looked at the machine didn't even touch it and told me that it was the heating pump and wanted to charge me $2000 to fix it the machine itself is cheaper than that. I refused because I knew it couldn't be that I called Sears and the gentleman came out today. he actually touched the machine unscrewed pieces, looked through the machine thoroughly and found the problem he fixed it and now my machine is working perfectly again thank you so much.

Margaret A,

Camdenton, MO
5 stars
May 12, 2026
Overall rating

Ernesto is very knowledgeable and knows what his doing. Thank you

Diane F,

Somerset, TX
Pleased with service
May 12, 2026
Overall rating

Very knowledgeable, courteous. Instantly knew what the problem was. Gave me my options. Wouldn't mind having him over for any additional repairs.

Charles C,

Miami, FL
Experienced, knowledgeable and respectful
May 11, 2026
Overall rating

Shareef was a pleasure to meet. He arrived at a timely manner, was knowledgeable of his product, and had years of experience which furthered his knowledge beyond normal factory training. Good job Shareef: is a pleasure to have met you.

Bill E,

Goose Creek, SC
Great service
May 11, 2026
Overall rating

Rudy was the best service tech I ever had. Quick accurate diagnosis and professional installation.

James L,

Michigan City, IN
Repaired washing machine
May 11, 2026
Overall rating

Friendly and made sure my washing machine was working before he left.

Vickie M,

Russell Springs, KY
Sears service technician
May 11, 2026
Overall rating

Very courteous and knowledgeable of the washer he was working on.

Connie B,

Amarillo, TX