Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Professional, timely repair!
November 26, 2025
Overall rating

Shane was extremely professional and knowledgeable. I would absolutely recommend him and Sears for service and repairs. 5 star experience.

Chris C,

Nancy, KY
Great tech rep
November 26, 2025
Overall rating

Theodore was polite, to the point, didn't waste time, diagnosed the problem and then fixed it. If all techs were like Theodore, the world would be a much better place lol

Brian H,

Nixa, MO
Excellent service.
November 26, 2025
Overall rating

Although we decided not to do the repair due to the labor cost, I felt like the representative was informed, honest, and straightforward.

James D,

Amarillo, TX
Daniel was great
November 26, 2025
Overall rating

The service Daniel gave me was exceptional. He rang the doorbell and waited to be let in. Once inside, he was very professional with his mannerisms and work ethic. He repaired my washer and ran a full load cycle in order to see if the parts that were replaced worked. After he finished, he exited my apartment politely. The only thing I wish he would've done is take the broken Parks in the box with him to throw away in the dumpsters outside near his service vehicle. However, that could be done easily.

Chip C,

Pulaski, VA
Washing machine repair
November 26, 2025
Overall rating

Thank you for fixing the problem. Very efficient and found the solution right away!

Jessica R,

Lorain, OH
Great technician
November 26, 2025
Overall rating

He was a great technician, very knowledgeable, kind and well spoken . He talked me through the whole process and kept me informed.

Javonte B,

Marrero, LA
Service
November 26, 2025
Overall rating

Jason was very thorough and explained problems well. Very Courteous

Clarence W,

Millsboro, DE
Washer/dryer unit
November 25, 2025
Overall rating

Don was great to work with, very knowledgeable and honest.

Melissa G,

Ferndale, WA
Maytag Washer
November 25, 2025
Overall rating

Very polite and respectful. Attentive! Took his time to find out the issue. Seem to be knowledgeable about this particular washer.

Charlene H,

Bay Springs, MS
Professional and informative
November 25, 2025
Overall rating

Maria did what was needed to be done keep my washing machine in good running order and gave me some good tips for prolonging the life of my machine.

Kendra L,

Albany, CA