Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
The Best
Great service. Was quick to address my needs. Was extremely flexible and was truly concerned about making sure our appliances worked before the holiday.
Kevin J,
Nixa, MOExcellent Service
I was not here when he arrived, but my husband said he was awesome and very thorough on his diagnostics of the washing machine. Very prompt. Excellent service.
Lisa H,
Chetek, WIKnows his stuff
Jerel knows his stuff. He saw that the parts that was ordered for us were incorrect. He checked my washer and said I only needed suspension parts. He was honest and I appreciated his expertise. He got us a refund and I was very happy.
Rose B,
Bolingbrook, ILWasher
He was very good and work great he was very intelligent
Theresa R,
Brenham, TXService with a smile
The technician was informative, helpful and courteous. I was positively impressed.
Woullard L,
Tuskegee, ALGE washer
Very professional and knowledgeable about appliances. Part was order and arrived days before appointment. Arrived during hours set and completed the job. We appreciate the standard of service received.
Ashon L,
Rancho Cucamonga, CATechnician review for Dennis
Very helpful and got the job done. Five star for him
Lavernelars C,
Sierra Vista, AZProblem washer
Wayne did a great job figuring out what was wrong and getting it fixed.
Ellen H,
Pittsburg, KSQuick Fix
Bob was able to fix everything with everything he kept in his truck. Very thankful for a very quick and easy fix. Will continue to contact you for any future issues I have.
Bradley T,
Champaign, ILThe Good, the Bad and the Ugly
First and foremost, Erick is a fantastic technician and I have ZERO complaints about him and his helper. Where I have issue, is Sears Home Services customer support is AI based. There isn't anyone to talk to. Scheduling was a complete disaster from the beginning and updates on actual arrival time left much to be desired. In this day and age, if you can't do better than giving an appointment window of 8am to 5pm, then you really need to reevaluate your systems and processes.
Christopher J,
Kingston, MA