Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Professional serviceman
November 29, 2025
Overall rating

Michael was friendly and informative about what he was doing. We felt very comfortable with his work ethics's. Recommend him to everyone.

Michael L,

Goldsboro, NC
???
November 29, 2025
Overall rating

He was very helpful. Courteous. Would be glad to have him in my home to help every time.

Barbara W,

Kilgore, TX
Service by David
November 28, 2025
Overall rating

It was a very positive experience. As well as excellent customer service he was helpful, polite and very knowledgeable in his field.

Cheryl J,

Wichita Falls, TX
Manuel L
November 28, 2025
Overall rating

Manuel, is great. He worked with me a few times and finally got the right parts for me when nobody else could. It has been very frustrating over these last months.

Denise V,

South San Fran, CA
Efficient and effective repair
November 28, 2025
Overall rating

Pompous was courteous, thorough, and careful, ensuring the repair was complete.

Graham J,

Bethesda, MD
Service guys made up for overall poor experience
November 28, 2025
Overall rating

Overall the experience with Sears Home was poor and I wouldn't recommend it. Everything is AI so there wasn't a way to contact anyone. The service was scheduled for 11/14 between 1~5. I kept an eye on the tracker and we were next with a estimate time of 5:15. No one showed, plus there wasn't a call or notification. Instead there was an email the next day for me to reschedule as if it were my fault. The follow-up service was scheduled for 1~5 on 11/18 and the exact scenario repeated itself. However, unlike the 1st appointment, David called at 4:15 and then arrived at 5:00. The repair took another hour but the job was finished before he left.

Jerry S,

Mequon, WI
Samsung Washer Repair
November 28, 2025
Overall rating

Mr. William was highly knowledgeable and professional. He promptly identified and ordered the replacement assembly and installed it in a short amount of time. He was definitely a life saver.

Christopher T,

Clovis, NM
Washer repair
November 28, 2025
Overall rating

5 stars great service and knowledgeable. Tested work and all is good.

James R,

Summerville, SC
five stars
November 28, 2025
Overall rating

Very prompt, respectful and knowledgeable. made sure everything was working before leaving.

Anjelica R,

Brownfield, TX
Service great
November 28, 2025
Overall rating

Fast and very professional. Found the problem and proceeded to fix it.

Joe B,

Benton, KY