Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Outstanding Tech and Communication
June 06, 2026
Overall rating

My Sears tech Bennie should be considered a valuable employee.He was knowlegeable,respectful, friendly,considerate and determined to do the best job possible for the best outcome. Consider him the best of the best.Respresents your company well.Deserves a raise.Appreciated the updates sent by Sears.

Glenda W,

St Augustine, FL
Very good tech
June 06, 2026
Overall rating

He came and did what he had to do u

Regina K,

Maitland, FL
Sears repair
June 06, 2026
Overall rating

The repairs needed were under our Assurant extended warranty. The LG all in one washer/dryer had an issue that happened while it was less than a year old. Problem was it was in a second home and we forgot to call LG to set up service . So we had to use the extended warranty. Took 3 scheduled visits to get it fixed but Mike from Sears appliance service did a great job of getting the part needed and installing the part. We're up and running but I can't recommend this all in one machine.

Jonathan F,

Ocean City, MD
Washing Machine
June 06, 2026
Overall rating

Very efficient and explained the steps he was taking to resolve the issue with washer

Theresa F,

Carrollton, GA
Washing machine repair
June 06, 2026
Overall rating

Jim was very knowledgeable and personable, fixed our leaky clothes washer in 5 minutes

Eli C,

Falmouth, ME
Good experience
June 06, 2026
Overall rating

Shakil was very thorough in his analysis of the issues with our washer/dryer pair. He provided us with options and explained the benefit of the warranty program which we will consider in the future.

Theresa B,

Chester, MD
Great service!
June 06, 2026
Overall rating

We had same day service for our washer. Greg, our technician provided one of the most professional services we've ever had.

Ed A,

Hilliard, OH
Great technician
June 05, 2026
Overall rating

Kenneth is a good communicator and friendly. Work was completed quickly and he explained the work he did and answered all of my questions.

Matthew B,

Pearl City, HI
Washing machine repair
June 05, 2026
Overall rating

Washing machine was fixed correctly and done in a timely manner .

David R,

Corpus Christi, TX
Washer preventive maintenance
June 05, 2026
Overall rating

Dennis did a great job performing the preventive maintenance check on our washer.

Daniel E,

Van Buren Township, MI