Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Service overview- Transformco
December 03, 2025
Overall rating

I have to say Dan is so polite and ontime. Fixed my washer in record speed! So are all your Techs. I do want to point out that SEARS technical service software is servey limited- my washer part was late(and in stock so it seems) then the software scheduled techs and no one showed up 8-5 pm 3 different days. These Techs work 10 hr days and cannot get to everyone. I was without my warranty work for 10 days. This is absolutely unacceptable service-bad service- it's just not working. Please do respond- otherwise Dan is fabulous!

Stephanie H,

Tucson, AZ
Great Service
December 03, 2025
Overall rating

Jebadiah was courteous and completed the repair quickly. Thank you!

Franka M,

Harrisburg, PA
Tech
December 03, 2025
Overall rating

Fixed the problem after installing new parts. Only wish I had known about arrival time earlier in the day. Waited all day.

Diane& M,

Galena, OH
Awesome
December 03, 2025
Overall rating

Thank you Sears for sending me the best of the best to repair my washer.

Preston L,

Waldorf, MD
Excellent work
December 03, 2025
Overall rating

Our appliance repair man was on time and very efficient. Fixed our problem quickly and was very polite and professional.

Adam K,

Fort Dodge, IA
Excellent repair
December 03, 2025
Overall rating

He was excellent. Efficient and knew what to do. Cleaned up after repairs.

Emily J,

Alexandria, VA
great service as always
December 03, 2025
Overall rating

Tadd is always quick, professional and helpful. He was of great help this time, helping unlock a washer to release our clothes and diagnosing other issues with our washer.

Leslie E,

Bainbridge, NY
Steven was great
December 03, 2025
Overall rating

Steven did a great job. I would highly recommend him to anyone.

James B,

Jackson, WY
Excellent service
December 03, 2025
Overall rating

Called to let me know he was on the way. Fast repair; thorough professional.

Edward M,

Bethpage, NY
Washing machine was leaking water
December 03, 2025
Overall rating

This was the second time Ken came out to my house. It took him a while to- because he tried everything ( which I appreciated very much ). Turns out it was not the washer; it's my drain pipe that is the issue. It's overflowing behind the washer. Ken is very thorough and knowledgeable, I'm glad it's not my washer. Now to call a plumber. Thank you Ken. You are wonderful. Diane Naphys

Diane N,

Runnemede, NJ