Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Dedicated
December 11, 2025
Overall rating

Mark went well above what I expected after we couldn't recreate the issue. He pulled the washer apart to check all possible problems. This was like a maintenance check. He can come back to work on all my appliances as I have 100% confidence in his ability. Thank you!

David S,

Murrieta, CA
New washer
December 11, 2025
Overall rating

On time and helpful information but not the answer I wanted. Need to buy new washer.

Lynne W,

Lake Villa, IL
Washing machine service
December 11, 2025
Overall rating

Extremely knowledgeable, clean, excellent customer service! Would recommend Ralph anytime.

Dave D,

Pueblo, CO
Service with a smile
December 11, 2025
Overall rating

Nicholas listened to me as I explained the problems I had with my washer. He did an assessment and fixed everything. He answered all my questions about the washers functions and cleaned out the vent. I was very pleased with the service.

Deborah M,

Victoria, TX
Top Notch Repairman
December 11, 2025
Overall rating

He did a wonderful job repairing our washer and keeping us updated along the way👍🤩😁

Jean M,

Myrtle Beach, SC
Washer Repair
December 11, 2025
Overall rating

The Tech guy is very knowledgeable and nice. Good guy and was quick and a job well done!

Chris W,

Rockwood, TN
Review on James
December 11, 2025
Overall rating

Very nice person. Completed my washer. Was in and out about 20 minutes. I would say he is a keeper!

Louise S,

Rusk, TX
Repair
December 11, 2025
Overall rating

He was knowledgeable, efficient, and had a likeable personality. He was on time, and gave needed instructions on care and maintenance of my equipment. All in all, a great experience

Scott B,

Roanoke, VA
Fix timing texts and serial number errors!
December 11, 2025
Overall rating

Tom was great but the first 2 times he visited our house he couldn't work on my dryer because he had a work order for the washer. This is not my fault. Clearly the dryer and washer had erroneous and backwards serial numbers listed. The third time he came, the timing listed in my text was NOT the time he came and no one was home, so he almost left. I will never buy another lowe's appliance based on the several hours of wasted time dealing with my insurance policy caused.

James Q,

Shelburne, VT
Washing machine
December 11, 2025
Overall rating

Outstanding Performance Very knowledgeable, helpful and cheerful It was a pleasure working with him

Joeph M,

Fayetteville, NC