Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Great Technician
December 12, 2025
Overall rating

Eric did an outstanding job. He is not going to cheat you. He is upfront with you and know his craft.

Edward G,

Orangeburg, SC
Service
December 12, 2025
Overall rating

I felt so sorry for Frank because he had to return 5 times to service my washing machine because he had to order parts 4 different times. I was without a washing machine for 6 weeks. Contacting a live customer service person was very frustrating! I couldn't talk to anyone and all I got was an automated recording. The technician was Great(Frank) but the customer service was awful. Frank gets a 5 star rating from me, and everything else I give a rating of 2 stars! Need better customer service!!!

Tamara H,

Red Wing, MN
5 stars
December 12, 2025
Overall rating

Arrived on time even called to let me know he was on the way , very helpful, excellent service.

Candy R,

Crystal Springs, MS
Thorough & thoughtful
December 12, 2025
Overall rating

The error code I had gotten had disappeared from the history, but checking other codes and performance, and listening to my account of what was happening, Steve did troubleshooting, re-leveled the washer, and we were satisfied the washer was functioning properly.

Abigail E,

Ann Arbor, MI
Willa
December 12, 2025
Overall rating

Professional and very quick. Hope I get her when dryer dies

Hilde F,

Los Alamos, NM
12/12 repair
December 12, 2025
Overall rating

Brian did a good job in a timely manner. I would recommend him to others.

Douglas V,

Lucas, OH
Very friendly
December 12, 2025
Overall rating

David got the job done quickly and efficiently and was very kind.

Lauren B,

Broken Bow, OK
Washer
December 12, 2025
Overall rating

He was great thankful no laundromat for me. He was great to get our washer going again.

Bessie S,

Ada, OK
Washer repair
December 12, 2025
Overall rating

Informative about washer and diligent in the work that needed to be completed.

William P,

Severn, MD
Top notch work
December 12, 2025
Overall rating

Brian was the ultimate professional, polite, and accommodating of my cats.

Jorel D,

Walters, OK