Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
On time and communicative
Brian was and is a good tech. Shows up on time and gets to work! Made things easy and smooth.
Jose M,
Yuma, AZFantastic Service
Jerel is one of the best Sears maintenance employees who has ever come out to fix our appliances (and we've had this master protection agreement for over 25 years). Completely thorough, hard working, honest and above-and-beyond (in contrast to the guy who came out before, "Tom P.", who utterly half-assed it and blatantly lied to me several times about what could be wrong with the washer). Jerel is the type of employee that companies are lucky to have--the kind who give the company a good reputation (as opposed to lazy frauds like Tom P., who make you want to switch companies and never come back). Give Jerel a raise!
Robert A,
Brookfield, ILGood service
Adam was on time. He is very knowledgeable and informative.
Glenn C,
Salem, VAreview
excellent job although the part shipment left alot to be desired
I H,
Vass, NCExcellent service
Brian was so thorough in his assessment of my repair that he even helped me understand the proper maintenance I needed to conduct on the appliance. He is extremely knowledgeable and so helpful. He also communicated with me prior to the appointment and was on time. I would prefer him for all my appliance needs.
Martha F,
Carpinteria, CAPart replaced
Morris didn't let the trials we went through to get the part. It came in several times broken. Machine works wonderfully.
Janet M,
Jackson, MSDryer 2nd time needed to get fixed same issue.
This was the second time my dryer had to be fixed for same issue. This tech said it was same wire that burned from last time. Hopefully this time it lasts more.
Andres R,
Donna, TXRepair
He is very nice and helpful with his information about my washer. I was very pleased with him!
Margo V,
Grand Haven, MIAhmed tech
Very nice tech. he was personable and provided excellent options. Knowledgeable, diagnosed the problem right away.
Rodney W,
Hollywood, FLNot sure of totle
Technician was very knowledgeable and quick repair ! Would love for him to come back in the future.
Carlton K,
Brawley, CA