Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Karin
December 18, 2025
Overall rating

Thomas did a great job and showed me the problem. Job Well Done!

Karin M,

Kansas City, MO
Washer repair
December 18, 2025
Overall rating

Domingo was excellent in his review and explanation of the washer issue. He provided the information I needed to make a decision and it was very much appreciated.

Mark B,

Johnston, RI
Service
December 17, 2025
Overall rating

Our service person was great. We didn't have power so he had to work with our very loud generator, which went out a couple of times. (We got it started though). He worked very hard and got our washer working. Now I've got a lot of washing to do. Darn.

Thomas K,

Cathlamet, WA
Fix washing machine
December 17, 2025
Overall rating

Very nice new his job. New what was wrong with my washing machine

Clara N,

Virginia Beach, VA
Well qualified tech.
December 17, 2025
Overall rating

From explaining the problem, to completing the removal and replacement, I review Rikki as doing a really great job. His followup with scheduling help immensely. T.

Anthony M,

Las Vegas, NV
Washer
December 17, 2025
Overall rating

Very helpful and respectful with fixing my washer and cleaning up afterwards

Jerry J,

Wheatland, IA
Randal
December 17, 2025
Overall rating

Randal has helped me out for years and always does a great job!

Herbet L,

Stillwater, OK
Did everything he could
December 17, 2025
Overall rating

While it did not work out like we hoped (need to replace the washer) Jim did everything he could to find the issue

Robert S,

Piney Flats, TN
Great Technician
December 17, 2025
Overall rating

Not only did Marcus do a great job on the repair, but you need more people like him. He's got the best attitude, personality, and work ethics I've come across in a long time. Whatever it takes to keep him happy at your company should be your first priority. He is a shining example of what customer service is all about and serves as the absolute best example of Sears Home Repair Company.

Kathy L,

Azle, TX
Washing machine
December 17, 2025
Overall rating

Very good customer service, was quick and had replacement materials on hand.

Rubi A,

San Elizario, TX