Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Pleased but . . .
I am very pleased with service I received on my washer. I have one observation to share though . . . I was asked for my signature a couple times. It was not explained to me what I was signing. I see now that I signed that I was acknowledging the stains were on the rug . . . Fine! Acknowledging that the machine would need to be moved! Fine! That space is tight with laundry machines. Fine! I know all this. No problem! BUT I was NOT told that was what I was signing. I assumed I was acknowledging that the work was done -- to my satisfaction, etc.
Gloria W,
Beaverton, ORWasher repair
Patrick was great! It took a bit to get our washer fixed, but he was really great about explaining everything, was friendly and efficient. Great experience.
Dionne W,
Hoquiam, WAWashing machine repair
Russell was knowledgeable and patiently listened to my issue with the washer. He did not rush while troubleshooting the job. He understood what was needed and very masterfully corrected the problem. Thank you much Russell . It has been a process!
Ruby M,
Dover, DEservice provided by david
efficient and a very good technician cleaned up his work area very good experience
Lydia V,
Strongsville, OHGreat Tech.
6-26-26 was #7 time to repair same issue on my 2-3 yr old Maytag top load washer. Tech. Was knowledgeable, has done this with Sears for many years. It was not tech issue it was machine construction, replacements, issue. It's had whirlpool parts and knock off parts, today name brand parts put on. Home warranty could have bought 3?? Machines for what they've spent trying to fix this washer. And it's come very close to knocking a hole in my wall when getting off balance badly! Avoidance is becoming sears. Sorry, truth hurts. Avoiding replacement
Bonnie B,
Moncks Corner, SCGreat work.
Teck was amazing, knows his job and does it well. My pleasure to know him. Thank You.
Mario N,
Fayetteville, NCRepairman
He was very polite and very helpful and on time
William K,
Enterprise, ALJeffrey L
Mr. Jeffrey L came to me home and fix my washing machine, it took him twice togeytogether it together but he did it...he is very knowledgeable about machine, he taught me a few things, rather a lot of things about how to take care of the washer..how to you soap in th
Tammy B,
Baltimore, MDFriendly and Professional
Jeffery was friend and polite. He provided information about our washer issues and informed us about the part arrival. His greeting was nice. Jeffery was very professional both times he scheduled to come to our home.
Raymond B,
York, PARepair of LG washer door latch
He was early for the appointment which is always nice! He also answered my questions completely and finished the repair in a very short timeframe. He informed me about the chances of the appliance door latch breaking again and told me what I would have to do if it did. I really appreciate how friendly, efficient and courteous he was.
Charolette P,
Kendalia, TX