Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Customer service/ product installation
Technician very responsible and timely, but this is very rare in sears technicians.
Noelia M,
Hatillo, PRProblem with door of washer closing.
Carlos was professional and personable and explained everything to us. I f I ever have the need for a mechanic, I'd hope it would be Carlos that was assigned my job.
Jackie M,
Los Angeles, CAI don't know what that means
The service was very good. The service men were professional, he knew his job and was very neat.
Gladys D,
Somerdale, NJBret review
Excellent service. Prompt and courteous, fast and efficient. Highly recommended!
Bob R,
Central Point, ORDrain motor replacement
Sade was knowledgeable, courteous, efficient and timely. She succeeded where an earlier technician failed to repair the drain pump motor assembly. You want/need 10 more repair technicians like Sade! Great effort. Thank you
James P,
Chicago, ILWasher repair
There were two repairmen - and they found the problem quickly and reported to me the cause and what I need to do to maintain the machine. I appreciated that they came during the agreed upon time between 1-5. They were here by 1:30, which I appreciated - so I could care for other things afterward. They were knowledgeable and friendly.
Adrienne P,
Vallejo, CAFernando was professional, friendly and kind
Fernando arrived at my home to a distressed customer, after weeks of unsuccessful attempts to get a technician out once the needed part had arrived. Fernando was understanding and helpful, and installed the replacement heating element with professionalism and care. Very happy with the service he provided.
Ramona T,
Oxnard, CARepair man
Knowledgable and very personable.. A real asset to your company
Terry L,
Dayton, OHrepaired washing machine
Things couldn't have gone better.I am going to recommend to my friends that they use A and E and ask for Donald.
Judy S,
Blaine, WANice
Very nice people They did their job And was on time
Dorothy B,
Pineland, TX