Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Washer
December 22, 2025
Overall rating

Great job, well done good customer service will recommend sears

Jorge M,

Boston, MA
Great job
December 22, 2025
Overall rating

The technician did great. Due to Sears not letting me talk to a person after the appointment was scheduled, I doubt that I'll use Sears in the future. :/

Russell J,

Saginaw, TX
Recommended
December 22, 2025
Overall rating

Was very kind Great work ethics Cleaned up after his job

Esty W,

Pomona, NY
Very nice and Professional
December 22, 2025
Overall rating

Vonzell was polite, curtious and had an infectious smile. He worked swiftly and diagnosed the problem in a timely fashion. Once the part was delivered he came back and made the repair in 20 minutes. Very pleased with his service and I'd recommend him to friends / family.

Albert D,

Cambridge, MA
Service technician
December 22, 2025
Overall rating

Blake was very knowledgeable. He quickly assessed the problem, had the part ordered and when it came he quickly replaced the bad part. He then tested the machine to make sure it worked properly

Phillip B,

Dongola, IL
Grghjuj
December 22, 2025
Overall rating

He's a good technician. He did an excellent job. I would recommend this coming to everybody.

Alonzo P,

Aberdeen, MD
Kyle
December 22, 2025
Overall rating

Kyler was very professional, personable and on time. He inspected the machine, found the possible cause of my issue and provided a solution to ensure that it does not happen again.

Desmond W,

Ocala, FL
Techs were great. Timing/scheduling system, not so much.
December 22, 2025
Overall rating

Both techs that came out were great. This is the only reason for the 5 stars. If reviews didn't directly reflect on them then it would be two stars. What was not great was the fact that I had to reschedule twice. Once because the estimated time of arrival was well past the four hour window. The second was because the parts were supposed to arrive later than originally expected. They ended up arriving on the original date that I was told by the first tech. This was after I had rescheduled to accommodate the later delivery. I could not then get my original date and had to push through the weekend. Today's arrival was also well after the four hour arrival window.

Curt U,

Farmington, MI
Whirlpool washer
December 22, 2025
Overall rating

Very helpful and so polite. Really appreciate this kind of service.

Micheal P,

Jasper, TX
Great job!
December 22, 2025
Overall rating

Bric is very professional and does a great job! You should hire another technician to take pressure off of him.

Terry G,

Paducah, KY