Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Good Job
June 09, 2026
Overall rating

Mike came out check the washer out, ran some test on it, came up what the problem was, bad cold water valve.He said if it was not that it would be the water line to the washer.Called a plumber came out changed the valve out, it still was not working and he said the water line has to be replace so that is what is going to happen.Mike got the washer up and running but it was not the washer that was the problem,it was the water line.Mike was very professional and friendly

Dennis G,

Gustine, CA
Washing machine repair
June 09, 2026
Overall rating

Jonathan was prompt, professional, courteous, and highly competent. I highly recommend him.

David B,

Durham, NC
Efficient and
June 09, 2026
Overall rating

Listened to my need. Explained the process. Completed the task in an efficient and timely manner. Gave great advice for keeping the new part in good shape. So helpful!

Heather C,

Vancouver, WA
The sqeaking dryer problem was repaired.
June 09, 2026
Overall rating

Although Floyd was not very friendly, he did repair the dryer problem.

Barbra A,

Navasota, TX
Washer
June 09, 2026
Overall rating

Nice guy. He got us a new washer finally sooo happy this washer has been a nightmare.

Amy H,

Galva, IL
Washer Dispenser Replacement
June 09, 2026
Overall rating

Richard was on time, polite and made the replacement quickly and efficiently.

Julie G,

Warwick, RI
Technician was great scheduling not so great
June 09, 2026
Overall rating

Technicians are great once they get here. Sears scheduled and cancelled. Ask best date next but did not honor my request so I was on Sears time. Next week sears cancelled the day of. Asked for a time and again it was not my choice but Sears choice. The day of service he was suppose to be here at 9:30, then 11:30: then 3:30. He arrived before 4 without a Sears truck. He said it was in the shop. Sears used to have a picture of the technician on the appointment page so I would know it wasn't some crook or rapist out of nowhere showing up. Ai stinks!

Patsy S,

Hastings, FL
Review on Mark
June 09, 2026
Overall rating

Mark was awesome, he came in and figured out the problem right away.

Tia H,

Alexandria, LA
Great repairman
June 09, 2026
Overall rating

Was very knowledgeable about the washer problem and give great advice on the cause.

Robert S,

New Albany, OH
Professional
June 09, 2026
Overall rating

The quality of the technician was very professional, and his attention to the details was great. He had the repair to the draw washer done in no time, amazing. Great job!

Troy B,

Rockport, TX