Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Very professional
January 01, 2026
Overall rating

Richard is very professional and knowledgeable. He diagnosed our issue with our washing machine and fixed it in a timely manner. If I have any further issues, I hope Richard is the technician sent to our home.

Jeff F,

Stilwell, KS
Great job
January 01, 2026
Overall rating

Brandon did a great job. Knowledgeable. Was able to answer my questions. Was friendly. Would trust and welcome him back to work on anything. I hope you have more employees like him

Sharon G,

Paris, TN
Quick service!
January 01, 2026
Overall rating

DuJuan did a great job in repairing quickly. The part came in on time and he installed and tested before leaving.

Timothy H,

Little Rock, AR
Appliance routine scheduled inspection
January 01, 2026
Overall rating

Ray did a thorough job of examining Our washer and dryer. He is confident, Efficient and friendly. Ray ordered four parts Needed to repair the dryer and he set A return date appointment for installation Of the necessary parts.

Kennedy B,

Poway, CA
Good job
January 01, 2026
Overall rating

Jimmy was honest and knowledgeable. He almost immediately diagnosed the problem and provided a repair bid. Because of the cost, we choose not to repair. 5-Star. However, we had received a text for a 2:37 service call. He did not arrive until 6:10. A text about the delay would have been appreciated.

Kathy K,

Amarillo, TX
Sears service technician John
January 01, 2026
Overall rating

Prompt and efficient, was here when he said he would be. Quickly diagnosed the problem. I would recommend him!

Donna V,

Prescott, AZ
Great Job
January 01, 2026
Overall rating

Vonzell did a great job. He explained the problem, told be my options and followed up. I recommend him.

Charlie H,

Weston, MA
washing machine repair
January 01, 2026
Overall rating

he was right to the point and I feel was very honest and straightforward

Patrick T,

Rochester, NY
Vincent
January 01, 2026
Overall rating

Vincent was very knowledgeable, courteous, reliable and determined to fix our problem. He listened intently to my description of the problem and began solving the problem Thank you, Sears.

Janis B,

Isle Of Palms, SC
Professional
December 31, 2025
Overall rating

Paul has been to my house several times now, and remains professional and very helpful each time.

Ashlin W,

Wellington, CO