Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Diagnostic home visit for washing machine
Jim was great, very professional and thorough. Highly recommended. The automated system for scheduling was also surprisingly user friendly and efficient!
Martin W,
Leonardtown, MDPunctual
Appointment set quick and return to install part was fast.
Tammy M,
Yulee, FLFixed my washer
The technician did a great job was fast and informative explained what he did and what the problem was. The AI system was terrible and it was annoying it called me 3 times to confirm my appointment that I already confirmed the first time it said I owed a balance when i didn't. it texted me so I could change my time for a earlier time but never did.
Alejandro M,
Victoria, TXWasher repair
Cornelius is very friendly and competent! He got the job done very quickly!
Ted L,
Honolulu, HIReview
Andrew was very good and friendly. Got the job done.
Clifford Y,
Kaneohe, HIWasher balancing
Darrin was great! Very knowledgeable and efficient! Highly recommend the folks at Sears Home Services!
Todd H,
Lake Harmony, PAComfortable and Confident
It is an extreme pleasure to have Jacob come and access the situation with our washing machine. As he has done in the past, he is meticulous with his analysis. We are comfortable as he speaks to us as lay persons but respects our intelligence. He most pleasant, professional and sensitive to our concerns. He is very proficient and efficient and it is amazing to watch him move around and under the machines. We trust him and his ability. The integration of AI into the call is cumbersome and leaves a lot to be desired. A portion of the job call was Jacob waiting for AI to catch up to him. Overall, my wife and I are very pleased with Jacob and Sears Home Service.
Timothy M,
Jamaica, NYGreat job done
The technician did a great job took his time to walk use through what he was doing
Kenneth B,
Davenport, IAWasher Repair
Harold was great. He was knowledgeable abd very pleasant. But I cannot say the same for Sears overall. Had Harold been my first repairman, I would not have had to be without a washer over a month.
Mary S,
Seminole, OKReview of Domingo
Domingo was FABULOUS! The is not the first time Domingo has been to our house. Once again, he was courteous, friendly, intelligent, efficient; he really knew his work. However, your new system of my only being able to make arrangements and talk to a machine were horrible. So horrible - I have no plans to renew my service protection plan. For only one example - I got a call a half hour after Domingo left tonight telling me that he would be here in half an hour.
Adam M,
Barrington, RI