Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Exceptional Service - Nikita B
January 07, 2026
Overall rating

I wanted to take a moment to commend Nikita for the outstanding service he provided during his recent visit to diagnose a water leak with our washing machine. He was extremely knowledgeable, personable, and engaging, offering thorough explanations of the issue along with practical suggestions and advice for maintaining our washer. His professionalism, friendliness, and even sense of humor made the experience truly enjoyable. This is the second time we've used Sears Home Services, and both times we have been thoroughly impressed with the quality of service. Nikita's expertise and approach went above and beyond, and we felt it was important to recognize his excellent work. Thank you for having such a skilled and professional technician on your team.

Richard K,

Wilmington, DE
HB
January 07, 2026
Overall rating

The technician was very experienced and knowledgeable. He immediately diagnosed the problem and found a solution.

Harold B,

Mableton, GA
Great
January 07, 2026
Overall rating

Very professional and very quick. Was very informative about the issue

Corey G,

Calhoun, KY
Stephen
January 07, 2026
Overall rating

Great service. Will request to use Sears again. Thanks. Robert Lawrence

Robert L,

Myrtle Beach, SC
Washer repair
January 07, 2026
Overall rating

Outstanding job, neat, clean and very friendly! I'm glad he came to do the repair.

Anthony T,

Maywood, NJ
Smart guy
January 07, 2026
Overall rating

Showed up on time and was kind to my family and made every effort to repair the washer correctly

Reginald S,

Dayton, OH
Dryer
January 07, 2026
Overall rating

He was knowledgeable and professional. The visit was quick and efficient.

Jen C,

Berlin, CT
Sheppard Repair
January 07, 2026
Overall rating

Jerry was prompt and worked steadily until the washer was done. Explained processes.

Bruce S,

Durant, OK
Great
January 06, 2026
Overall rating

We had a good Advise from the technician, very helpful with everything we needed to know! thank you so much for all your help!

Liliana L,

Sparta, NJ
Kind fast efficient
January 06, 2026
Overall rating

Very good and respectful fast kind answered all my questions

Pauline A,

Hayward, CA